When you put your trust in a professional — a lawyer, a doctor, a financial adviser, an accountant — you expect them to do their job properly. Most of the time, they do. But when they don’t, and that failure costs you something real — your savings, your health, your home, your peace of mind — you have the right to hold them to account.
Fair Go Australia assists clients in Saint Albans and across Melbourne’s western suburbs with professional negligence claims throughout Victoria. Everything is handled remotely — you don’t need to travel into the CBD, and the quality of your representation doesn’t depend on your postcode.
Professional negligence isn’t limited to one type of professional or one type of harm. In Saint Albans and the broader Brimbank area, we assist clients whose accountants lodged incorrect returns, whose solicitors mishandled conveyancing, whose treating doctors failed to pick up something that should have been caught much earlier.
Living in Melbourne’s west doesn’t limit your legal rights. Where you are has no bearing on the strength of your claim or your ability to pursue it. We act for clients across Victoria and can manage your matter entirely by phone, email, and video — whichever works best for you.
We handle claims across the full range of licensed professions, including:
In Victoria, professional negligence claims are governed primarily by the Wrongs Act 1958 (VIC) alongside decades of common law precedent. The core question the court asks is straightforward: did the professional fall below the standard a reasonably competent practitioner in their field would have met?
That standard isn’t perfection. Professionals are allowed to make judgement calls. But there is a floor — a baseline of care and competence that every licensed professional is expected to clear. When they don’t, and that failure causes you a measurable loss, Victorian law gives you the right to seek compensation.
Depending on the size and complexity of a claim, matters in Victoria are heard by either the County Court of Victoria or the Supreme Court of Victoria. Complaints about legal practitioners can also be directed to the Victorian Legal Services Commissioner or the Law Institute of Victoria — though a regulatory complaint is separate from a civil negligence claim and won’t, on its own, put money back in your pocket.
Act before time runs out. In Victoria, professional negligence claims must generally be commenced within 6 years for general claims, or 3 years for personal injury claims, under the Limitation of Actions Act 1958 (VIC). The clock typically begins from the date you became aware — or reasonably should have become aware — of the negligence.
Missing this deadline can permanently extinguish your right to claim, regardless of how strong your case might otherwise be. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible — not after the weekend, not next month.
We know that starting a legal claim can feel overwhelming — especially when you’re already dealing with the fallout of being let down by someone you trusted. Our job is to take that weight off you.
Here’s what happens when you contact us:
There’s no upfront cost. Our no-win, no-fee commitment means you don’t pay us unless your claim succeeds — and even then, our fee comes from the compensation recovered, not your pocket.
If you’ve been sitting on this for a while — wondering whether it’s worth pursuing, whether you have a case, whether it’s too late — the best thing you can do right now is find out. The free evaluation costs you nothing, takes less than you think, and gives you a straight answer.
Everything is handled confidentially. We’ll respond within one business day. And if we don’t think you have a viable claim, we’ll tell you that too — honestly.
No win, no fee. No obligation. Confidential.
Absolutely. Your location has no bearing on your legal rights. We assist clients across Melbourne’s western suburbs — including Saint Albans, Sunshine, Keilor East, and surrounds — entirely remotely. You won’t need to come into a city office to get proper representation.
Any licensed professional who owed you a duty of care can potentially be held to account — solicitors, barristers, doctors, surgeons, nurses, financial advisers, accountants, engineers, architects, and more. The key is whether their conduct fell below the standard expected of a competent practitioner in their field and whether that failure caused you a real, measurable loss.
In most cases, you have 6 years from the date of the negligent act for a general claim, or 3 years for a personal injury claim, under the Limitation of Actions Act 1958 (VIC). However, the limitation period can run from when you first became aware of the negligence — which may be later than when it occurred. If you’re unsure, get advice now. This is not a deadline to guess at.
We don’t have a physical office in Saint Albans, and you won’t need us to. We handle every aspect of your claim remotely — phone consultations, video calls, and secure document exchange. Our clients across regional and suburban Victoria receive exactly the same standard of representation as those in the CBD.