about fairgo australia
Most people who find this page weren’t looking for us. They were looking for answers after something went wrong — after a professional they trusted made a mistake that cost them dearly. If that’s you, you’re in the right place.
Fair Go Australia is a legal claim assistance platform built for Australians who have been harmed by professional negligence. We help you understand what happened, whether you have a claim, and what to do next.
Expert help for professional negligence claims — Australia-wide.
why we exist
Most people who experience professional negligence don’t realise they have legal rights. They assume the professional knows best, or that mistakes are just part of the process, or that taking action would be too complicated, too expensive, or too uncertain to be worth it.
That assumption costs people dearly.
A solicitor misses a critical deadline and a case is lost forever. A doctor fails to pick up a diagnosis that, caught earlier, would have been treatable. A financial adviser puts a client’s retirement savings into products that were never appropriate.
In each of these situations, the person on the receiving end deserves a fair go. They deserve honest information, clear options, and access to expert legal help — without having to navigate an overwhelming system on their own.
That’s the gap Fair Go Australia was built to fill. We believe that when a trusted professional fails you, the system should work in your favour — not against you.
What we do
Fair Go Australia is a legal claim assistance platform. That means we do more than point you toward a lawyer — we help you understand your situation first, so you can make informed decisions about whether and how to pursue a claim.
We work exclusively in professional negligence. Not general law, not a broad directory of every legal service in Australia — professional negligence only. That focus means the legal support available through our platform is specialist, experienced, and suited to the specific complexity of these claims.
We operate across Australia — metropolitan, regional, and remote. Wherever you are, we can help.
Missed limitation periods, negligent advice, errors in litigation
Delayed diagnosis, surgical errors, failure to obtain informed consent
Unsuitable investments, conflicted advice, retirement savings losses
Tax errors, compliance failures, advice that resulted in ATO penalties
Design faults, structural defects, certification errors
Any regulated professional whose negligence caused measurable harm
OUR VALUES
These aren’t aspirational statements drafted in a boardroom. They’re the principles that shape every decision we make — from the content we publish to the lawyers we work with.
We are always, without exception, on the side of the person who has been harmed. That’s not a marketing line — it’s the founding principle of everything we do. If there’s ever a conflict between what’s convenient and what’s fair, fairness wins.
Professional negligence is all we do. We don’t try to cover every area of law. That focus means deeper knowledge, sharper referrals, and better outcomes for clients — and it means you’re never handed off to someone who handles your type of claim as a side matter.
No-win, no-fee means what it says. No hidden costs, no confusing terms, no pressure to commit before you’re ready. We explain the process clearly at every stage so you always know exactly where you stand.
Legal jargon has a way of making people feel shut out of a system that’s supposed to work for them. We use plain English — because understanding your rights shouldn’t depend on how much legal experience you already have.
WHO WE HELP
Fair Go Australia helps anyone who has suffered a genuine loss because a professional failed in their duty of care.
Dealing with the personal and financial consequences of negligent treatment, advice, or professional failure — in any area of their life.
Whose operations have been harmed by professional services they relied on in good faith — from legal advice to financial planning to engineering.
Who know something went seriously wrong but don’t yet know whether it crosses the legal threshold for negligence. This is exactly who we’re here for.
You don’t need to have it all worked out before you contact us. You don’t need evidence, a legal opinion, or a firm sense of what your claim might be worth. The free case assessment is designed for exactly this stage — to give you an honest, expert view of your situation so you can decide what to do next with confidence. Everyone deserves that much, at minimum
OUR COMMITMENT TO YOU
Four commitments. No fine print.
No cost, no obligation, no pressure. You'll receive an honest evaluation of your situation and a clear explanation of your options — before you commit to anything.
Everything you share with us stays with us. Nothing is passed on without your explicit consent. Full stop.
If your situation doesn't support a viable claim, we'll tell you that plainly. We would rather give you an honest answer now than give you false hope that leads nowhere.
We respond to every enquiry within one business day. You've waited long enough — you deserve a prompt, considered reply.
A free case assessment costs nothing and takes less than five minutes. If you have a claim, we’ll tell you. If you don’t, we’ll tell you that too — honestly, and without obligation.
We respond within 1 business day · No obligation · Completely confidential