Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
Practice Areas
Newsletter
Sign up to our newsletter
Australia-wide · No win, no fee · Free case evaluation — speak to us today
FREE · CONFIDENTIAL · NO OBLIGATION
Something went wrong. A professional you trusted — someone you paid, someone you relied on — let you down. And now you’re left dealing with the fallout: the financial stress, the unanswered questions, the nagging feeling that what happened to you simply wasn’t right.
You don’t need to have all the answers before you speak to us. You don’t need to know the legal terminology or have a folder full of documents ready to go. You just need to tell us what happened.
Our free claim assessment takes a few minutes. It costs nothing. It commits you to nothing. And at the end of it, you’ll have a much clearer picture of where you stand.
YOUR ASSESMENT
Work through the steps below at your own pace. There are no trick questions and no wrong answers — just a straightforward way for us to understand what you’ve been through and whether we can help.
THE PROCESS
A lot of people come to us not quite sure what to expect. Here’s exactly how the process works after you hit submit.
01
Your assessment goes directly to a specialist professional negligence lawyer — not a receptionist, not an automated filter. Someone who actually knows this area of law and can read between the lines of what you’ve described.
02
Within 1 business day, someone from our team will contact you to ask a few follow-up questions. This is a conversation, not an interrogation. We want to hear your story properly before we tell you anything definitive.
03
We’ll give you our honest view. Does your situation have the hallmarks of a viable claim? What are the realistic prospects? If we don’t think you have a strong case, we’ll tell you that too — kindly, but clearly.
04
If your claim appears to have merit, we’ll outline what’s involved and what your options are — all on a no-win, no-fee basis. You pay nothing unless we win. You take no financial risk by finding out more.
ACT BEFORE TIME RUNS OUT
This isn’t scare tactics. It’s just the reality of how Australian law works.
Professional negligence claims are subject to strict limitation periods. In most states and territories, you have 3 years from the date you discovered the problem — or when you reasonably should have discovered it — to commence a claim. Miss that window, and no matter how clear-cut the negligence was, or how significant your loss, your right to claim can be gone for good.
If you’re reading this and you’re already counting the months in your head, don’t wait another day. A free limitation period check costs nothing and takes no time at all. It could make the difference between having a claim and losing the right to one.
Prefer to check your eligibility first? Use our Claim Eligibility Checker →
We respond to all enquiries within 1 business day.
COMMON QUESTIONS
Most people who come to us aren’t sure — and that’s completely normal. Professional negligence isn’t always obvious. What we look for is whether a professional owed you a duty of care, whether they fell short of the standard expected in their field, whether that shortfall directly caused your loss, and whether that loss is real and measurable. If you think something wasn’t right, it’s worth finding out. The assessment is free, and the worst outcome is that we give you clarity about your situation either way.
There is no catch. The assessment is free, the follow-up conversation is free, and if we take on your matter, you pay nothing unless we win. That’s our no-win, no-fee commitment — it exists precisely because we know that people who’ve already suffered a financial loss shouldn’t have to gamble more money on legal fees just to find out whether they have a case.
Your submission goes to a specialist professional negligence lawyer on our team. It is not shared with anyone outside the firm — not the professional you’re claiming against, not their insurer, not any third party. Everything is treated as confidential from the moment you hit send. You are under no obligation to proceed, and submitting an assessment does not create a formal legal relationship.
In most Australian states and territories, the standard time limit is 3 years from the date you became aware — or should reasonably have become aware — of the negligence. Some states have different rules for certain types of claims, and in limited circumstances an extension may be possible. Because these deadlines are enforced strictly, the best advice we can give is: don’t wait. If you’re unsure about your timeframe, ask us — a limitation check is free and we can usually give you an initial answer very quickly.
Don’t assume your claim is finished. In some situations — where the negligence was genuinely difficult to discover, or where there are other compelling circumstances — courts do have discretion to allow a claim to proceed outside the ordinary limitation period. This isn’t guaranteed, and the rules vary by state, but it’s worth exploring before you write anything off. Contact us and we’ll give you an honest assessment of whether any extension grounds might apply in your case.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
Sign up to our newsletter