Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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QUEENSLAND — WIDE BAY BURNETT
When a professional fails you — whether that’s a solicitor who let a deadline slip, a doctor who missed a diagnosis, or a financial adviser who steered you toward the wrong product — the consequences can take years to untangle. If you’re based in Wide Bay Burnett and you’re trying to work out whether you have a claim, you’re in the right place.
Fair Go Australia works with people across Queensland, including regional and rural communities that don’t always have easy access to specialist legal advice. You don’t need to visit a city office. Our team handles matters remotely, and a free case evaluation costs you nothing and commits you to nothing.
ABOUT THE REGION
The Wide Bay Burnett region covers a large stretch of coastal and inland Queensland — from Bundaberg and Hervey Bay on the coast, through to Maryborough, Gympie, and the South Burnett towns of Kingaroy and Nanango. It’s a region built on agriculture, healthcare, retail trade, and small business, and like anywhere in Australia, people here rely on professionals to give them sound advice and competent service.
When that trust is broken, the fallout is rarely straightforward. A missed limitation period, a negligently administered investment, or a botched building report can affect a family’s finances and future for years. Distance from Brisbane doesn’t make those consequences any smaller — and it shouldn’t make access to legal help any harder.
Our team can assist you wherever you are in the Wide Bay Burnett region. Everything from initial consultation through to claim preparation can be handled by phone, email, or video call.
CLAIM TYPES
Professional negligence isn’t limited to one industry. We help clients who have been let down by a wide range of professionals. If you’re unsure whether your situation qualifies, our free case evaluation is designed to give you a straight answer.
Solicitors who missed filing deadlines, gave incorrect advice, or failed to properly advise on a contract, property transaction, or litigation matter.
Doctors, surgeons, or specialists who misdiagnosed a condition, delayed treatment, or failed to obtain proper informed consent under the principles established in Rogers v Whitaker (1992) 175 CLR 479.
Financial advisers or planners who recommended unsuitable products, failed to disclose conflicts of interest, or placed clients in inappropriate investments.
Accountants whose errors led to ATO penalties, incorrect tax filings, or business advice that caused measurable financial loss.
Engineers, certifiers, or building surveyors whose reports or designs contained errors that led to structural defects or significant financial loss.
QUEENSLAND LEGISLATION
In Queensland, professional negligence claims are governed primarily by the Civil Liability Act 2003 (QLD). This legislation sets out how courts assess whether a professional breached their duty of care and whether that breach caused your loss.
The obligation on professionals to exercise reasonable care and skill is well established. The High Court’s decision in Rogers v Whitaker (1992) 175 CLR 479 remains the leading authority on the duty of care owed by professionals — particularly in medical contexts — and continues to shape how Queensland courts approach negligence cases today.
Solicitor conduct in Queensland is regulated under the Legal Profession Act 2007 (QLD) and overseen by the Queensland Law Society. Unlike New South Wales and Victoria, Queensland is not subject to the Legal Profession Uniform Law (LPUL). If your claim involves a solicitor’s conduct, the Queensland Law Society is the relevant professional regulator.
If your matter proceeds to litigation, it would generally be heard in the Supreme Court of Queensland, depending on the amount in dispute.
TIME LIMITS
This is one of the most important questions to answer early — and one of the most commonly misunderstood. In Queensland, the general limitation period for a professional negligence claim is 3 years from the date you became aware (or reasonably ought to have become aware) of the negligence that caused your loss. This is set out in the Limitation of Actions Act 1974 (QLD).
There are some exceptions, particularly for personal injury claims or cases involving minors, but the 3-year rule is the starting point for most professional negligence matters.
Act before time runs out
OUR APPROACH
We focus exclusively on professional negligence. That’s not a marketing line — it genuinely shapes how we work. Our team doesn’t handle traffic accidents, employment disputes, or family law. Professional negligence is the only area we operate in, which means the lawyers we work with understand the nuances of duty of care, breach, causation, and loss in a way that generalist firms often don’t.
For clients in Wide Bay Burnett, our remote service model is designed to remove the friction that regional Australians often face when seeking specialist legal help. No travel to Brisbane. No delays while files get passed between offices. You’ll get a direct, honest assessment of your situation, and if your claim has merit, we’ll explain your options clearly — including what no-win, no-fee actually means in practice.
It means if your claim is unsuccessful, you don’t pay our legal fees. The financial risk sits with us, not you.
A free case evaluation gives you a straight assessment of your situation — no obligation, no cost, and no legal jargon. If your claim has merit, we’ll explain your options clearly.
We respond to all enquiries within 1 business day.
COMMON QUESTIONS
Yes. Fair Go Australia operates across all of Queensland, including regional and rural areas. We work entirely remotely — by phone, email, and video call — so your location in Wide Bay Burnett doesn’t affect your access to specialist legal advice. Distance is not a barrier.
Any professional who owes you a duty of care and has breached that duty causing you measurable loss may be subject to a negligence claim. This includes solicitors, doctors, financial advisers, accountants, engineers, building surveyors, and other licensed professionals. The key is establishing that their conduct fell below the standard expected of a competent professional in their field.
It depends on the complexity of the matter and whether it is resolved by negotiation or requires litigation. Straightforward claims can sometimes resolve within several months. More complex matters — particularly those involving medical negligence or large financial losses — may take one to two years or longer. We’ll give you a realistic timeframe at the initial evaluation stage.
It means you do not pay our legal fees if your claim is unsuccessful. You won’t be left with a legal bill on top of the loss you’ve already suffered. At the outset, we’ll explain exactly what costs are and aren’t covered so there are no surprises. Our fee arrangements are transparent from the start.
No. Our entire process can be handled remotely. Many of our Queensland clients have never needed to attend a physical office. We’ll conduct your free evaluation by phone or video call, and all documentation can be exchanged electronically.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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