Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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Australia-wide · No win, no fee · Free case evaluation — speak to us today
VICTORIA — SOUTH EASTERN SUBURBS
When a professional you trusted gets it seriously wrong, the aftermath can feel overwhelming. You may have lost money you can’t easily recover, dealt with a health condition that should have been caught earlier, or had a legal matter collapse because someone didn’t do their job properly. Whatever brought you here, you deserve honest advice — and you deserve to know whether you have a claim.
Fair Go Australia helps residents across Melbourne’s south eastern suburbs pursue professional negligence claims. We work exclusively for claimants — never for the professional or their insurer — and we do it on a no-win, no-fee basis.
✔ No Win No Fee ✔ Free Evaluation ✔ Confidential ✔ Australia-Wide
SERVING THE SOUTH EAST CORRIDOR
Melbourne’s south eastern suburbs make up one of the most diverse and densely populated corridors in Victoria. From the established inner suburbs of Cheltenham and Moorabbin through to the rapidly growing outer communities of Berwick, Cranbourne, and Pakenham — and across the coastal communities around Frankston — this region is home to hundreds of thousands of Victorians who rely on professionals every day for important decisions about their health, finances, property, and legal matters.
When those professionals let them down, the damage can follow people for years.
Our team assists clients across this entire corridor remotely. You don’t need to travel to a city office or take time off work to get proper legal advice. We handle all case management with the same level of care and communication regardless of where in the south east you’re based./
WHAT WE HANDLE
If your solicitor missed a court filing deadline, gave you advice that turned out to be seriously wrong, or failed to properly explain the implications of a settlement you agreed to — and you suffered a real financial loss as a result — that may constitute negligence. Legal professionals in Victoria are regulated under the Legal Profession Uniform Law (VIC) and are held to a clear standard of care.
A doctor's duty to their patient includes the obligation to obtain informed consent before carrying out a procedure or treatment — a principle established definitively by the High Court in Rogers v Whitaker (1992) 175 CLR 479. When a medical professional misdiagnoses a condition, fails to refer you to a specialist, or carries out treatment you weren't properly informed about, and that failure causes real harm, a medical negligence claim may be open.
Tax structuring errors, poor advice that attracted ATO scrutiny, failure to lodge on time, or bad guidance on business decisions — accountant negligence can carry serious financial consequences. We help clients recover losses caused by their accountant's professional failures.
Financial advisers are licensed under ASIC and subject to strict conduct obligations. If your adviser placed you in investments that were unsuitable for your situation, failed to disclose conflicts of interest, or gave you advice that fell well below what a competent adviser would have recommended — you may have a claim for the losses that followed.
The outer south eastern suburbs — Berwick, Pakenham, Cranbourne — are among the fastest-growing residential areas in Victoria. With that growth comes risk: structural defects from inadequate design, non-compliant construction, and engineering failures that only become apparent once people have moved in. If a builder, engineer, or certifier's failure has resulted in defects or financial loss, the claim process is worth understanding.
VICTORIAN LAW
Professional negligence claims in Victoria are primarily governed by the Wrongs Act 1958 (VIC), which sets out how courts assess duty of care, breach, and the contributory negligence framework.
For claims against lawyers specifically, the Legal Profession Uniform Law (VIC) is also relevant. It governs the conduct standards that apply to all legal practitioners in Victoria and is the framework under which the Law Institute of Victoria and the Victorian Legal Services Board + Commissioner regulate the profession. A complaint to those bodies is a regulatory matter — it may result in disciplinary action against a practitioner, but it does not recover your financial loss. Only a civil claim can do that.
Claims involving financial advisers may also engage obligations under the Australian Consumer Law (ACL) and conduct regulated by ASIC.
The courts that determine substantive professional negligence claims in Victoria are the Supreme Court of Victoria for higher-value or more complex matters, and the County Court of Victoria for mid-range claims.
COULD YOU HAVE A CLAIM?
Not every professional mistake gives rise to a legal claim. To establish professional negligence, four things generally need to be present:
These four elements are always assessed on the specific facts of your situation. If you are not certain whether all of them apply to what happened to you, a free case evaluation is the right first step. Our team will give you an honest assessment — including if your claim is unlikely to succeed.
TIME LIMITS — VICTORIA
Victoria’s limitation periods are governed by the Limitation of Actions Act 1958 (VIC). The rules differ depending on the nature of your claim:
The discovery rule is important and often misunderstood. The clock can start running from the moment you first had reason to suspect the professional had done something wrong — not necessarily from when you later confirmed it. In some cases, that means time is already running even if you haven’t yet taken action.
In Victoria, professional negligence claims must be commenced within the applicable limitation period under the Limitation of Actions Act 1958 (VIC). For personal injury claims, that is generally three years from the date of discoverability. For other losses, the period may extend to six years — but the clock may have started earlier than you realise. If you are unsure whether your limitation period is still open, contact our team now for a free assessment. Missing the deadline can permanently extinguish your right to claim.
WHY FAIR GO AUSTRALIA
We don't take every kind of case. Fair Go Australia handles professional negligence exclusively, which means our entire process is built around this specific type of claim. That matters when you're dealing with a complex, contested case against a well-resourced professional.
If your claim doesn't succeed, you pay nothing. The initial evaluation is free. Our fees are only recovered from the compensation we achieve for yo//u.
Our clients across the south eastern suburbs don't need to come to us. All consultations, case management, and communication happen remotely, without any compromise to the level of care or responsiveness you receive.
We act exclusively for claimants. We have never represented a professional defending a negligence claim, and we never will. There are no conflicts of interest.
START HERE
A free case evaluation costs nothing and commits you to nothing. Our team reviews your situation confidentially and tells you honestly whether there is a viable claim to pursue. We respond to all enquiries within one business day.
We respond to all enquiries within 1 business day.
✔ No Win No Fee ✔ Free Evaluation ✔ Confidential ✔ Australia-Wide
FREQUENTLY ASKED QUESTIONS
Yes. Fair Go Australia assists clients across Melbourne’s south eastern suburbs and throughout Victoria. All services are delivered remotely — you do not need to attend an office in person. Your location within Victoria does not affect your eligibility to bring a claim.
It depends on the nature of your claim. For personal injury matters, the limitation period under the Limitation of Actions Act 1958 (VIC) is generally three years from the date you discovered — or reasonably ought to have discovered — the negligence. For property or financial loss claims, the period may extend to six years from when the cause of action arose. If you are uncertain where you stand, it is important to seek advice promptly.
Nothing upfront. Fair Go Australia operates on a no-win, no-fee basis. You pay no legal costs unless your claim succeeds. If it does, our fees are recovered from the compensation achieved. If your claim does not succeed, you owe us nothing.
They are entirely separate processes. A complaint to the Law Institute of Victoria or the Victorian Legal Services Board + Commissioner is a regulatory matter — it may result in disciplinary action against a practitioner, but it does not compensate you for your loss. A civil negligence claim is pursued through the courts and is the only pathway to financial recovery. Both can arise from the same situation, but they run independently.
Yes. The location of the professional’s office is not a barrier to bringing a claim. What matters is where the loss occurred and the applicable Victorian law — not the postcode of the firm you engaged.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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