Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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Specialist professional negligence lawyers
Reaching out to a lawyer can feel like a bigger step than it should. Maybe you’re still not sure your situation counts. Maybe you’ve never done this before and you’re not sure what to expect. That’s completely normal — and it’s the right reason to call, not a reason to wait.
Every lawyer at Fair Go Australia works exclusively in professional negligence. This is the only type of work we do. Whatever happened to you, we’ve seen similar situations before — and we can give you a straight, honest answer about where you stand.
WHAT TO EXPECT
A lot of people don’t know what to expect from a first conversation with a lawyer. Here’s what it actually looks like:
The conversation is completely free. There's no clock running, no invoice at the end, and no obligation to go any further.
Just tell us what happened in your own words. We'll ask questions where we need to. There's nothing to organise or pull together before you call.
We're not here to tell you to move on or that you should have known better. We're here to listen and give you an honest assessment of where you stand.
By the end of the conversation, you'll know whether what you've described sounds like a viable claim, what your options are, and what a next step might look like — if there is one.
IS THIS FOR YOU
If a professional was supposed to look after you and something went seriously wrong, this conversation is for you. Some of the most common situations we hear about:
If you’ve been harmed by a professional and you’re carrying a loss you shouldn’t have to carry — financial, physical, or otherwise — you’re exactly the person we’re here to help. Even if you’re not sure it qualifies, reach out. That’s what the conversation is for.
Professional negligence claims in Australia are subject to strict time limits — typically three years from when you became aware of the problem, though this varies by state. It sounds like a reasonable window. But people lose valid claims every year simply because they waited too long to get advice.
Once that deadline passes, the right to claim is gone — no matter how strong the case would have been. If you’re unsure whether your window is still open, that’s exactly what this conversation is for. Contact us before the deadline closes.
Get started
You’re in control of what happens here. You share what you’re comfortable sharing, you ask whatever questions you have, and you decide whether you want to take things any further. There’s no pressure and no commitment involved.
Everything discussed is strictly confidential. A lawyer will respond to your enquiry within one business day.
We respond to all enquiries within 1 business day.
Common questions
Yes, entirely. The initial conversation carries no cost and no obligation. We don’t charge for the time it takes to assess your situation and give you an honest view of where you stand. If we take on your matter after that, it proceeds on a no-win, no-fee basis — meaning you pay nothing unless your claim succeeds.
Just tell us what happened — when it occurred, who was involved, what the professional did or failed to do, and what impact it’s had on you. You don’t need to frame it in legal terms or have your facts perfectly organised. We’ll ask questions where we need more detail. There’s no wrong way to start the conversation.
In most cases, we can give you a clear initial view during or shortly after the first conversation. More complex matters may need a little more time to assess properly — but you won’t be left in the dark. We’ll tell you what we know and what we still need to look at, and we’ll follow up promptly.
No. You can start the conversation with nothing more than your account of what happened. If documents become relevant — correspondence, contracts, medical records, financial statements — we’ll let you know what would help and when. Don’t let the absence of paperwork stop you from reaching out.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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