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PROFESSIONAL NEGLIGENCE HUB
When you hire a professional, you aren’t just paying for a service; you’re paying for their years of training, their specialized knowledge, and their duty to protect your interests. Whether it’s a solicitor handling a property settlement, an accountant managing your tax affairs, or a financial advisor guiding your retirement, you place your future in their hands.
Holding professionals accountable when they fail their duty of care.
When that professional makes a careless error or fails to meet the basic standards of their industry, the fallout is rarely just “a mistake.” It’s often a life-changing event. We’ve seen Australians lose their family homes, their life savings, and their business reputations because a professional they trusted didn’t do their job.
At Fair Go Australia, we don’t think you should have to pay the price for someone else’s incompetence. We help people who have been let down by the “experts” hold them accountable and recover what they’ve lost.
In Australia, the law doesn’t expect professionals to be perfect, but it does expect them to be competent. A “bad outcome” isn’t always negligence. For example, if the stock market crashes and your portfolio dips, that’s market risk. However, if your financial advisor put all your money into a high-risk fund without telling you—despite you asking for a “safe” investment—that is a different story.
To be legally considered professional negligence, the advice or service provided must fall below the standard of care expected of a reasonably competent person in that same profession. It’s about a breach of trust where the professional failed to act with the skill and diligence that their peers would consider acceptable.
To win a professional negligence case in Australia, we generally need to prove four specific things:
Duty of care
Did the professional have a legal obligation to look out for your interests?
Breach of duty
Did their work fall below the standard of a “competent professional”?
Causation
Can we prove that it was their mistake that caused your loss?
Loss
Did you actually lose money or suffer a measurable injury?
Act before time runs out
In Australia, professional negligence claims are strictly time-sensitive. Depending on your state—such as under the Civil Liability Act 2002 (NSW) or the Wrongs Act 1958 (VIC)—you generally have 3 years from the date you discovered the negligence to start legal proceedings. If you wait too long, you lose your right to claim forever.
We aren’t a general law firm that does a bit of everything. We are specialists. We know how professional indemnity insurers work, and we know the tactics they use to delay or deny claims.
Don’t let a professional’s mistake ruin your future. If you’ve been harmed by negligent advice or service, let’s talk about how to fix it.
We respond to all enquiries within 1 business day.
Common questions
Most professionals carry “run-off” insurance cover. Even if they have closed their doors, their insurance policy at the time of the error usually remains liable for the claim.
In Australia, professional negligence claims focus on financial loss. While the stress is real, it is difficult to quantify unless it led to a diagnosed psychological injury.