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Free tools for professional negligence claims
Most people who come to this page aren’t ready to call a lawyer. That’s completely understandable. You might not be certain what happened to you counts as negligence. You might be worried too much time has passed. You might just need somewhere to start — privately, without pressure, and without committing to anything.
That’s exactly what these tools are for. Fair Go Australia has helped Australians navigate professional negligence claims across every state and territory. These free, confidential tools are designed to give you honest answers before you take any further steps.
Start here
Many of the people who eventually work with our experienced legal team first came to this site asking the same question: does what happened to me actually count as negligence? It is a fair question — and it deserves a straight answer. These tools are here to give you one. No legal jargon. No obligation. No cost.
Who this is for
Anyone who suspects a professional — a lawyer, doctor, financial adviser, accountant, or engineer — may have failed them and caused real loss.
What it does
A short, guided questionnaire covering the four legal thresholds courts look at — duty of care, breach, causation, and loss — each explained in plain English. The whole thing takes about three minutes.
Results are indicative only — not legal advice. Everything you enter is completely confidential and nothing is shared without your consent.
Who this is for
Anyone worried that too much time has passed since the negligence happened or since they first found out about it.
What it does
Enter your state and the date the negligence occurred — or the date you first became aware something had gone wrong. The calculator returns an estimate of whether your claim is likely still within the applicable limitation period. Critically, the clock usually starts from when you discovered the problem, not when it happened. Many Australians assume it is too late when it is not.
The calculator provides a general estimate only. A lawyer should confirm your position before you rely on it — but it is a meaningful first step.
Here is a simple way to think about it.
If your main question is “does what happened to me count as negligence?” — start with the Claim Eligibility Checker. It will walk you through the key legal tests in plain English and give you a clear indication of where you stand.
If your main worry is “have I run out of time?” — go to the Limitation Period Calculator first. Enter your state and the relevant date, and you will get an immediate estimate.
If you already have a sense that something went seriously wrong and you want to talk to someone about it — skip the tools altogether and go straight to the Free Case Evaluation. Our experienced legal team will review your situation directly, at no cost and with no obligation. We respond within one business day.
All three options are free. All three are completely confidential. Fair Go Australia operates across every state and territory — wherever you are in Australia, we can help.
In most Australian states, professional negligence claims must generally be commenced within 3 years of the date you became aware — or should reasonably have become aware — of the negligence. This period varies by state, and in some circumstances it can be shorter. Missing the deadline can permanently extinguish your right to claim, regardless of how strong your case may be.
If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible. Do not wait.
Everyone deserves a fair go
If you have used the tools and want a proper assessment — or if you would rather speak to someone directly — the Free Case Evaluation is your next step. It is a no-obligation conversation with our experienced legal team. Tell us what happened. We will give you an honest view of your options.
No pressure. No cost. No win, no fee.
We respond to all enquiries within 1 business day.