Claim Type — Legal Practitioners

Claims against lawyers: what to do when your solicitor gets it wrong

If a lawyer you trusted made a serious mistake — and that mistake cost you — you may have a professional negligence claim. Under Australian law, legal practitioners owe their clients a duty of care. When they breach that duty and cause quantifiable loss, they can be held legally accountable. Most practising lawyers are required to hold professional indemnity insurance, which means there is usually a funded party on the other side.

Being let down by a lawyer is a particular kind of harm. You came to them for help — often at an already difficult point in your life — and instead of fixing the problem, they made it worse. The anger, the confusion, the sense of being trapped: that’s understandable. And the law does provide a path.

Understanding your rights

What is a claim against a lawyer?

Legal practitioners — both solicitors and barristers — owe their clients a duty of care. For solicitors, that duty arises from the retainer: the formal agreement under which they were engaged. It also exists independently in tort law. Both streams can form the basis of a claim.

The standard courts apply is what a reasonably competent legal practitioner in the same field would have done in the same circumstances. This is not a standard of perfection — lawyers are entitled to make judgment calls, and not every poor outcome reflects negligence. The question is whether the conduct fell below what a competent professional in that area would consider acceptable.

Barristers can also face negligence claims, though the position is more nuanced. The High Court’s decision in D’Orta-Ekenaike v Victoria Legal Aid (2005) 223 CLR 1 confirmed that a form of advocate’s immunity still applies to work done in court proceedings in some circumstances — but its scope has narrowed. Claims remain viable in many situations, particularly for advice given outside of court proceedings.

The regulatory framework governing legal practitioners includes the Legal Profession Uniform Law in New South Wales and Victoria, the Legal Profession Act 2007 (Qld), and the Legal Profession Act 2008 (WA). These acts set conduct standards against which a practitioner’s behaviour is measured — and they matter when assessing whether a breach occurred.

Real situations — real consequences

Common examples of claims against lawyers in Australia

A missed limitation period

Your lawyer failed to commence your claim within the statutory time limit. The case was struck out before it could be heard — not because it lacked merit, but because a deadline was missed. This is one of the most common and most clear-cut forms of solicitor negligence.

Negligent conveyancing

A title defect, undisclosed easement, or registered caveat was missed during a property transaction. You purchased on the strength of legal advice that turned out to be wrong. The financial consequences — and the ongoing legal complexity — can be considerable.

Failure to advise on settlement risk

You weren’t properly warned that proceeding to the hearing carried a real risk of a worse outcome than the offer on the table. You went to court. The result came in well below what had been offered. A properly advised client might have made a very different decision.

A defective will or estate plan

The will was drafted incorrectly, witnessed improperly, or failed to account for changed circumstances. An intended beneficiary didn’t receive what was meant for them. By the time anyone realised, the damage couldn’t be undone.

Poor strategy in family law proceedings

You received inadequate advice about your entitlements, your litigation position, or the strength of your case. You settled — or had a settlement imposed — that left you substantially worse off than you should have been. The financial impact of that can follow you for years.

Barrister negligence in the preparation or conduct of a case

Key witnesses weren’t called. Critical evidence wasn’t put before the court. The brief wasn’t adequately prepared. The outcome was materially affected by the barrister’s conduct — not the underlying facts of the case.

Do you have a claim?

The four elements your claim needs to establish

Most people asking this question aren’t sure of the answer. That’s exactly what a free evaluation is for. But there is a framework courts apply, and it helps to understand it before taking any next steps.

Duty of care

Did you have a lawyer–client relationship? Where a retainer was signed or legal services were rendered, the answer is almost always yes. This element is rarely in dispute.

Breach of duty

Did the lawyer's conduct fall below the standard of a competent practitioner in that field? Not every mistake meets this threshold. But where conduct is clearly below standard — a missed deadline, demonstrably wrong advice, a failure to warn of a known risk — breach can be established.

Causation

Did the breach directly cause your loss? Australian courts apply the 'loss of a chance' doctrine here: even where your underlying claim wasn't certain to succeed, you may recover compensation for the lost chance to pursue it. This matters most in missed limitation period claims.

Quantifiable loss

Did you suffer measurable harm? Financial loss, wasted legal costs, a reduced settlement, or a lost inheritance can all satisfy this element.

Not every dissatisfied client has a claim. But where a lawyer’s conduct fell below standard and that directly caused your loss, the law provides a remedy.

The claims process

How to make a claim against your lawyer — step by step

1. Gather your documents

Pull together everything from the matter: retainer agreement, all correspondence with the firm, court documents, written advice received, and any record of what you were told — or not told. The paper trail is central to these claims.

2. Identify when you first became aware of the problem

This is critical. The limitation clock typically starts running from the date you knew — or reasonably ought to have known — about the negligence. In most states you have three years from that point. Don't wait once you've identified the issue.

3. Get a specialist opinion

This is not a matter for a generalist. You need a lawyer who understands professional negligence claims specifically — one who knows the standard being applied and the evidentiary requirements involved. Fair Go Australia works exclusively on the plaintiff side of these matters.

4. Understand the two different pathways

A professional negligence claim in court seeks financial compensation. A conduct complaint to the Law Society or Legal Services Commissioner is a disciplinary process — it can result in censure or suspension, but it does not result in compensation to you. Both can run concurrently, but they serve different purposes.

5. Engage with the insurer

Legal practitioners are required to hold professional indemnity insurance. In practice, any claim you bring will involve the insurer as the real responding party. Insurers manage these claims professionally — which is precisely why specialist representation on your side matters.

6. Negotiate or litigate

The majority of professional negligence claims against lawyers resolve without a hearing. Where settlement isn't achievable, the matter proceeds to the relevant state Supreme Court.

Potential recovery

What compensation can you recover?

Compensation in a professional negligence claim aims to restore you — as closely as possible — to the position you would have been in had the lawyer done their job properly.

Economic loss

Covers the financial position you should have been in. In a missed limitation period case, this is typically the value of the underlying claim that was lost. In a conveyancing matter, it might be the cost of a defect or the difference in property value.

Wasted legal costs

Covers fees you paid for work that was negligently performed. You should not bear the cost of substandard services.

Consequential losses

Can include the costs of remedial legal work — fees spent trying to fix the damage, mitigate the consequences, or pursue alternative pathways after the negligence occurred.

Non-economic loss

Available in some cases but subject to thresholds under each state's Civil Liability Act. These thresholds are typically crossed only where the impact on your life has been genuinely serious.

Loss of a chance

Courts apply this where the underlying case had real but uncertain prospects. You don't need to prove your original claim would have succeeded — only that you had a genuine chance and it was taken from you by the negligence.

⚠️ Act before time runs out.

In most Australian states and territories, professional negligence claims against lawyers must generally be commenced within three years of the date you became aware — or reasonably ought to have become aware — of the negligence. In some states the general limitation period extends to six years for non-personal injury claims, but the discovery rule applies in most circumstances. Missing this deadline can permanently extinguish your right to claim. If you are uncertain whether your window is still open, contact our team for a free assessment immediately.

Why Fair Go Australia

Why choose Fair Go Australia for a claim against your lawyer?

Some people wonder whether any firm will genuinely take on a claim against another lawyer. It’s a fair concern. The short answer: yes — and it happens more often than the profession tends to acknowledge.

Exclusively on the claimant's side

Fair Go Australia works only on the plaintiff side of professional negligence claims. We don't act for the professionals being sued. We don't advise insurers. There is no ambiguity about where we stand.

Specialist, not generalist

Claims against legal practitioners are a core part of our practice — not a sideline. We know the standard being applied, the relevant case law, and how these matters run.

No win, no fee

No-win, no-fee arrangements mean that pursuing a professional negligence claim is not limited to those who can fund litigation upfront. If the claim has merit, financial position shouldn't be a barrier.

Australia-wide coverage

You don't need to be in a capital city to have your matter handled by someone who genuinely knows this area of law. We assist clients across all states and territories.

Find out if you have a claim — free and confidential

The evaluation costs nothing and carries no obligation. Everything you share with us is confidential. Tell us what happened and we’ll give you an honest assessment of whether your situation is likely to support a claim.

Frequently asked questions

Questions we hear most often

Yes. Legal practitioners owe their clients a duty of care, and when they breach that duty and cause loss, they can be held accountable through the courts in the same way as any other professional. Being a lawyer provides no immunity from a negligence claim brought by a former client.

They are different things that go through different processes. Professional misconduct is a disciplinary matter handled by the Law Society or Legal Services Commissioner — it can result in suspension, a fine, or cancellation of the practitioner’s licence, but it does not result in compensation to you. A professional negligence claim is a civil action seeking financial recovery. Both can proceed from the same facts, but they run separately.

In most cases, this doesn’t close the door. Lawyers are required to hold professional indemnity insurance, which typically includes run-off cover — protection that continues after a practitioner stops practising. There may still be an active insurer to respond to your claim even if the firm no longer exists.

The limitation period varies by state. In most states it is three years from the date you knew — or reasonably ought to have known — about the negligence. In some states a longer period may apply to non-personal injury claims. The critical issue is that this period can expire without you realising it, and once it does, the right to claim is generally gone. If you’re unsure, get advice now.

No. The initial case evaluation is free, confidential, and carries no obligation. You’ll receive an honest assessment of whether your situation is likely to support a claim — without any upfront cost.
The most valuable evidence is documentation: your retainer agreement, all correspondence with the firm, written advice received, court documents from the original matter, and records of costs paid. Even if your documentation is incomplete, it is worth getting an assessment — gaps in the record don’t necessarily defeat a claim.
Yes, in many circumstances. Advocate’s immunity — the protection that once shielded barristers from claims relating to in-court conduct — has narrowed considerably following High Court authority, including D’Orta-Ekenaike v Victoria Legal Aid (2005). For advice given outside of court proceedings, and in other circumstances, a barrister can be the subject of a professional negligence claim. This is highly fact-specific, and specialist advice is essential.

Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation. 

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