Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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When a professional you trusted gets it badly wrong, the consequences don’t stay in the paperwork. They follow you — financially, emotionally, sometimes for years. If that’s where you are right now, you’re not alone, and you don’t have to navigate it from a distance. Fair Go Australia helps Albury residents make professional negligence claims in NSW, and you won’t need to travel to Sydney or Melbourne to get specialist advice.
Professional negligence isn’t just about an unhappy outcome. It’s about a professional who owed you a duty of care, fell short of the standard expected of a competent practitioner in their field, and caused you a loss you can actually measure.
Under the Civil Liability Act 2002 (NSW), four elements need to be established for a claim to succeed: the professional owed you a duty of care; they breached that duty; the breach caused your loss; and the loss is real and quantifiable. These aren’t abstract hurdles — they’re the questions we work through with you.
One thing worth knowing if you’re in the Albury-Wodonga region: because Albury sits right on the NSW–Victoria border, the professionals you’ve worked with may well be based in Wodonga or elsewhere in Victoria. That creates genuine complexity. Which state’s law applies depends on where the services were provided and where you reside. For NSW residents who received professional services in NSW, it’s NSW law — including the Civil Liability Act 2002 — that governs your claim. Getting this right from the start matters.
Under the Limitation Act 1969 (NSW), you generally have three years from the date you discovered — or reasonably should have discovered — the negligence to bring a claim. Not from when the loss happened. From when you knew, or ought to have known, that something went wrong.
That distinction matters because it’s often disputed. The clock doesn’t necessarily start when you lost money — but once it expires, courts have almost no discretion to help you. The Supreme Court of NSW handles larger professional negligence claims, and at that level timing is everything.
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Time is running out
Under the Limitation Act 1969 (NSW), once the limitation period expires your right to claim is permanently gone — in most circumstances, there is no discretion to extend it.
We work with clients across regional NSW, and Albury residents are no exception. You don’t need to drive to Sydney or cross the border to Melbourne — everything can be handled remotely, without any compromise to the quality of your representation.
You start with a free case evaluation — a straightforward conversation about what happened. We ask the right questions, give you an honest read on whether there’s a viable claim, and explain what the process looks like if there is. If the prospects are strong, we move to a no-win, no-fee engagement. If the claim doesn’t succeed, you don’t owe us anything.
All initial consultations are conducted by phone or video. Case management is handled the same way throughout. Specialist legal help for professional negligence has traditionally felt like something you’d only find in a capital city — we’ve built our practice specifically to change that.
✔ No Win No Fee ✔ Free Evaluation ✔ Confidential ✔ Australia-Wide
Zero obligation, handled in complete confidence — we respond to all enquiries within one business day.
COMMON QUESTIONS
Possibly, yes — but jurisdiction is genuinely complicated in the Albury-Wodonga region. Which state’s law applies depends on where the services were provided and where you, the client, reside. A NSW resident who received professional services in NSW will generally bring their claim under NSW law, even if the professional operates out of Wodonga. The position can shift depending on the facts, which is why legal advice specific to your situation is important before you assume one way or the other.
Four things need to line up: the professional owed you a duty of care, they fell below the expected standard, that failure directly caused your loss, and the loss is real and measurable. You don’t need to have worked all of this out before you speak to us — that’s exactly what the free case evaluation is for. We’ll give you an honest answer about where things stand.
No. Fair Go Australia handles professional negligence claims for clients across NSW entirely remotely. Initial consultations are conducted by phone or video conference, and your matter is managed the same way throughout. There’s no requirement to attend a physical office at any stage.
It depends on the complexity of the claim and whether it resolves through negotiation or needs to go to court. Many claims settle without reaching the Supreme Court of NSW — often after a detailed letter of demand to the professional’s insurer. More complex matters that proceed to litigation can take considerably longer. Your case evaluation will give you a realistic picture of the likely timeline for your specific situation.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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