Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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NSW — HILLS DISTRICT
You trusted someone who was supposed to know better. A solicitor who handled your property purchase. A financial adviser who managed your super. A doctor at a Hills District clinic. An accountant who told you the numbers were fine. And then, at some point, the damage became impossible to ignore.
If a professional's failure has cost you money, health, or opportunity — and you live in Baulkham Hills or the surrounding Hills District — our specialist team may be able to help you recover what you've lost. Fair Go Australia works exclusively on professional negligence claims, Australia-wide, on a no-win, no-fee basis.
Not every professional mistake gives rise to a legal claim. But when a professional who owed you a duty of care fell below the standard a reasonably competent practitioner in their field would have met — and that failure caused you real, measurable loss — the law provides a pathway to compensation.
In New South Wales, professional negligence claims are governed by the Civil Liability Act 2002 (NSW). The High Court’s decision in Rogers v Whitaker (1992) 175 CLR 479 remains the cornerstone of how courts assess professional standards — establishing that the appropriate benchmark is not simply what the profession considers acceptable, but what the law demands of a competent practitioner.
The Hills District is home to a dense concentration of legal, financial, and medical professionals serving one of Sydney’s fastest-growing residential corridors. Norwest Business Park alone houses hundreds of professional services firms. That professional activity is largely positive — but it also means more opportunity for things to go wrong when standards slip.
Our team assists Hills District residents with claims across a broad range of professional relationships. If your situation involves a professional not listed below, contact us anyway — these legal principles apply across most professional relationships.
This is the question most people leave too late.
In NSW, professional negligence claims are subject to a 3-year limitation period under the Limitation Act 1969 (NSW). The clock generally starts running from the date you became aware — or should reasonably have become aware — of the negligence. Not necessarily the date the professional made the error, but the date the harm became discoverable.
In practice, this distinction matters. A conveyancing defect might not surface until you try to sell the property years later. A financial loss might take time to crystallise. A misdiagnosis may not become apparent until a second opinion reveals what should have been found earlier.
But “I didn’t know” is not always a defence to a limitation argument. Courts ask what a reasonable person in your position would have known, and when. If there are grounds to suggest you could have discovered the negligence earlier, the limitation period may run from that earlier date.
Most people who contact us aren't sure whether they have a viable claim. That uncertainty is exactly why we offer a free evaluation — a no-obligation assessment of your situation before you commit to anything.
If there's a claim worth pursuing, we'll explain the process clearly: what needs to be established, what evidence matters, what the realistic outcomes look like, and how long it's likely to take. We don't take on matters we can't deliver on.
Our team operates across New South Wales and Australia-wide. Almost all of our work is handled remotely, so you won't need to travel to the city. Where court proceedings are required, NSW claims are typically heard in the Supreme Court of NSW or the District Court — with Parramatta serving as the key court hub for Greater Western Sydney residents.
If you've already lodged a complaint with the Law Society of NSW or the NSW Legal Services Commissioner, that doesn't prevent you from also pursuing a civil negligence claim. Regulatory complaints and negligence claims are separate processes — one may result in disciplinary action against the professional, but only a civil claim puts your money back.
In NSW, professional negligence claims must generally be commenced within 3 years of the date you became aware — or should reasonably have become aware — of the negligence, under the Limitation Act 1969 (NSW). Missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
If you're in Baulkham Hills, Castle Hill, Norwest, Kellyville Ridge, or anywhere across the Hills District and you believe a professional has cost you — speak to our team. The evaluation is free, confidential, and carries no obligation.
We respond within 1 business day.
Yes. The professional’s location doesn’t affect your ability to claim — what matters is the nature of the relationship, the services provided, and whether their conduct fell below the required standard. Fair Go Australia assists clients across NSW regardless of where the professional practice is based.
Four elements generally need to align: the professional owed you a duty of care; their conduct fell below the standard expected of a reasonably competent practitioner; that failure caused your loss (not just coincided with it); and your loss is real and quantifiable. If you’re uncertain about any of these, the free evaluation is the place to start.
Yes. A regulatory complaint and a civil negligence claim are entirely separate processes. A disciplinary finding by the Law Society of NSW or the NSW Legal Services Commissioner can result in a reprimand, suspension, or deregistration — but it doesn’t recover your financial loss. Only a civil claim does that.
It means you pay no legal costs unless your claim succeeds. There are no upfront fees and no ongoing retainer costs. If your claim is successful, our fees are deducted from the compensation recovered. If the claim does not succeed, you owe us nothing. The initial case evaluation is completely free.
It depends on the complexity of the matter and whether it resolves before trial. Many claims settle through negotiation or mediation — often within 12 to 24 months. Contested proceedings can take longer. We’ll give you a realistic timeframe at the outset based on the specifics of your situation.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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