Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
Practice Areas
Newsletter
Sign up to our newsletter
CENTRAL COAST, NSW
When a professional you trusted gets it seriously wrong — and you’re left dealing with the consequences — it’s natural to feel angry, confused, and unsure of where to turn. Whether it’s a solicitor who missed a critical deadline, a doctor who failed to diagnose a condition that should have been caught, or a financial adviser who steered you into investments that were never right for you, the law recognises that professionals are held to a standard — and when they fall short, you may have a claim.
Fair Go Australia helps Central Coast residents pursue professional negligence claims across NSW. We work entirely on a no-win, no-fee basis, and your initial case evaluation is free and obligation-free.
YOUR RIGHTS EXPLAINED
Professional negligence occurs when a qualified professional — a lawyer, doctor, accountant, financial adviser, engineer, or similar — fails to meet the standard of care that a competent professional in the same field would have applied, and that failure causes you a measurable loss.
The High Court’s decision in Rogers v Whitaker (1992) cemented the principle that professionals owe their clients a genuine duty of care — one that is assessed objectively against what a reasonable, competent practitioner in that field would have done. It’s not enough that they tried their best. If the outcome fell below the expected standard and you suffered as a result, the law may entitle you to compensation.
In NSW, professional negligence claims are governed primarily by the Civil Liability Act 2002 (NSW). The Act sets out how negligence is assessed and what compensation may be awarded. Understanding where your situation fits within that framework is one of the first things our team will walk you through.
CLAIM TYPES
Professionals across every industry can be held accountable when their work falls below the standard their clients are entitled to expect. Some of the most common claim types we assist Central Coast clients with include:
If your situation involves a professional not listed above, contact us — professional negligence spans a wide range of industries and we can advise whether a claim is viable.
ELIGIBILITY
A poor outcome isn’t always negligence — professionals are allowed to make judgment calls, and not every mistake crosses the legal threshold. But if the following four elements are present in your situation, you may have a genuine claim worth pursuing:
If you can identify all four, the next step is a free case evaluation. Our team will assess your situation honestly — we only pursue claims we believe have genuine merit.
NSW LEGISLATION
The Civil Liability Act 2002 (NSW) is the primary legislation governing professional negligence claims across the state, including those arising on the Central Coast. Under the Act, the standard of care is assessed objectively — courts ask what a reasonable professional in the same field, with the same expertise, would have done in the same circumstances. Personal good intentions don’t move the needle; the question is whether the conduct measured up.
Matters that proceed to litigation are heard in the Supreme Court of NSW, sitting in Sydney — though the vast majority of claims are resolved well before that stage. Where a legal professional is involved, the Law Society of NSW and the Legal Services Commissioner also play a regulatory role that may be relevant to your situation.
One of the most important things to understand is the limitation period. Under the Limitation Act 1969 (NSW), you generally have 3 years from the date you discovered — or reasonably should have discovered — the negligence to commence proceedings. That window is strict. Once it closes, in most circumstances your right to claim is gone.
TIME LIMITS APPLY
Act before time runs out.
In NSW, professional negligence claims must generally be commenced within 3 years of the date you became aware — or should reasonably have become aware — of the negligence. This deadline is set by the Limitation Act 1969 (NSW). Missing it can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
THE PROCESS
The claims process can feel daunting — particularly when you’re already dealing with the fallout of someone else’s mistake. We handle the complexity so you don’t have to. Here’s how it works:
No win, no fee — you pay nothing unless your claim succeeds.
WHY CHOOSE US
We handle professional negligence only — not a general practice taking whatever walks through the door.
You carry no financial risk. We only take on matters we believe have genuine merit, and we share the risk with you.
We assist Central Coast clients — in Gosford, Wyong, Tuggerah, Terrigal, The Entrance, and surrounding areas — entirely remotely. No travel to Sydney required.
We assess your claim honestly at no cost and no obligation before any commitment is made.
COMPENSATION
Compensation in professional negligence is designed to restore you — as far as money can — to the position you would have been in had the professional done their job properly. Depending on your circumstances, you may be entitled to recover:
What is recoverable will depend on the specific facts of your situation. Our team can advise on what is realistically achievable once we understand the details of your claim.
GET STARTED
If a professional has let you down and you’re not sure where you stand, the best first step is a conversation. Our team will review your situation at no cost and no obligation — and give you an honest assessment of whether you have a viable claim.
We respond to all enquiries within 1 business day.
FREQUENTLY ASKED QUESTIONS
Yes — the majority of professional negligence claims in NSW are resolved through negotiation or mediation, without any court hearing. Litigation is a last resort, not the default. Our team works to achieve a fair outcome in the most efficient way possible.
Under the Limitation Act 1969 (NSW), you generally have 3 years from the date you discovered — or should reasonably have discovered — the negligence to commence a claim. This deadline is strict. If you’re unsure whether your time has run out, contact us immediately for a free assessment.
It means you pay us nothing unless your claim succeeds. We carry the financial risk of running your claim. If we don’t win, you don’t pay legal fees. We’ll explain exactly how this works at your free case evaluation.
Any qualified professional who owes a duty of care to their client can be subject to a negligence claim. This includes lawyers, doctors, financial advisers, accountants, engineers, architects, mortgage brokers, conveyancers, and psychologists, among others.
No. We assist Central Coast clients entirely remotely — whether you’re in Gosford, Tuggerah, Wyong, Terrigal, or anywhere else on the Coast. You don’t need to attend any office. We handle everything by phone, email, and video — at a pace that suits you.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
Sign up to our newsletter