Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
Practice Areas
Newsletter
Sign up to our newsletter
NSW · Location Hub · Hills District
When a professional you trusted gets it badly wrong — a conveyancer who missed a critical contract term, a financial adviser who placed your savings into something entirely unsuitable, a solicitor who let a deadline slip past without telling you — the fallout can be significant. Financial, stressful, and often difficult to untangle on your own.
Fair Go Australia helps people across NSW, including the Hills District, pursue professional negligence claims on a no-win, no-fee basis. Whether you’re in Castle Hill, Kellyville, Rouse Hill, Norwest, or Baulkham Hills, you don’t need to come to us in person — we handle the vast majority of our work remotely, and that hasn’t cost a single client anything in quality or communication.
Professional negligence in NSW
The Hills District has grown into one of Sydney’s most significant outer-metropolitan corridors. The Norwest Business Park alone draws a substantial concentration of financial planners, mortgage brokers, accountants, legal firms, and medical specialists. Where professional services are plentiful, professional errors follow — and when those errors cause real financial or personal harm, NSW law provides a pathway to compensation.
Professional negligence occurs when a professional who owed you a duty of care fell below the standard a reasonably competent practitioner in their field would have met, and that failure caused you measurable loss. Under the Civil Liability Act 2002 (NSW), and drawing on the standard set by the High Court in Rogers v Whitaker (1992) 175 CLR 479, NSW courts have consistently held professionals to a high standard of practice.
Feeling let down is not enough on its own. But if something went wrong that a competent professional in their position should have avoided, and you’ve suffered real loss as a result, there may well be a claim worth pursuing.
Claim types we handle
The Hills District’s professional landscape — heavy on property, finance, and specialist medical services — generates a particular pattern of negligence claims. The ones we see most often include:
The Hills Shire is one of Sydney's busiest property markets. Missed contract conditions, title defects that weren't identified, and settlement errors that cost clients tens of thousands of dollars are not uncommon. See our solicitor negligence and conveyancer negligence pages.
Norwest hosts a high concentration of financial planning businesses. Unsuitable investment recommendations, undisclosed conflicts of interest, and poor SMSF advice can all be grounds for a claim. Learn more about financial adviser negligence.
Tax advice that triggers ATO penalties, errors in business structuring, and mismanaged superannuation funds can all give rise to a professional negligence claim against an accountant.
A GP who dismisses symptoms that turn out to be serious, a specialist referral that comes too late, or a surgical error — these are the kinds of failures that change lives. See our medical negligence page.
In a rapidly developing corridor like the Hills District, construction defects tied to negligent certification or engineering advice are a genuine and growing exposure for property owners.
Placing a client into a loan product that doesn't suit their circumstances, without properly assessing affordability or disclosing the full terms, is a recognised form of professional negligence.
Your rights under NSW law
To succeed in a professional negligence claim in NSW, four elements generally need to be established:
Economic loss — including lost business opportunity, investment losses, and costs incurred addressing someone else’s professional mistake — is recoverable under NSW law where causation is properly established. If you’re unsure whether your situation meets these criteria, a free case evaluation is the logical first step. You don’t need to have all the answers before you get in touch.
Time limits on your claim
Under the Limitation Act 1969 (NSW), you generally have three years from the date you discovered — or should reasonably have discovered — the negligence to commence a claim. That’s an important distinction. The clock doesn’t necessarily start on the day the negligent act occurred. It starts when you became aware of it, or when a reasonable person in your position ought to have been aware.
For financial and property claims especially, the harm can take time to surface. A conveyancing error may not become apparent until you try to sell. An investment loss may take years to fully crystallise. If you think your limitation period might be approaching — or might already have passed — get advice immediately rather than assuming the worst.
In NSW, professional negligence claims must generally be commenced within 3 years of the date you became aware — or should reasonably have become aware — of the negligence. Under the Limitation Act 1969 (NSW), missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
How we can help
We work exclusively on professional negligence claims — not general litigation, not family law, not conveyancing. Just this. That focus means the lawyers we work with understand how these claims are built, what evidence matters, and where defendants typically push back.
Our service is available to clients anywhere in NSW, including right across the Hills Shire. There’s no requirement to travel, no in-person meetings unless you want them, and no upfront cost of any kind. The initial case evaluation is free, takes place on your terms, and carries no obligation to proceed.
If your claim has merit, we’ll tell you honestly. If it doesn’t, we’ll tell you that too — and explain why.
Start your free evaluation
If a professional has let you down and you’ve suffered real loss as a result, the next step is straightforward. Tell us what happened. Our team will assess your situation, give you an honest view of whether a claim is viable, and explain what the process looks like from here.
There’s no cost, no pressure, and no obligation to proceed. We respond to all enquiries within one business day.
We respond to all enquiries within 1 business day.
Frequently asked questions
Yes. Fair Go Australia assists clients anywhere in NSW, including across the Hills District. All work is handled remotely — there’s no need to travel to a city office or attend in person. Castle Hill, Norwest, Kellyville, Rouse Hill, Baulkham Hills — wherever you are in the Hills Shire, we can help.
If your legal representative made an error — missed a contract condition, failed to identify a title problem, let a court deadline pass, or gave advice that turned out to be wrong in a way that cost you money — there may be grounds for a claim. The key question is whether a competent solicitor or conveyancer in the same position would have made the same mistake. If the honest answer is no, it’s worth getting an evaluation.
Compensation in NSW professional negligence claims typically covers the financial loss directly caused by the negligence — out-of-pocket costs, lost income, investment losses, and in some cases consequential losses that flow from the original error. In medical negligence cases, damages for pain and suffering may also apply. The amount depends on the specific circumstances of your claim.
Nothing at all. The initial case evaluation is completely free. If your claim proceeds and succeeds, our fees are recovered from the compensation. If the claim doesn’t succeed, you don’t owe us anything. That’s what no-win, no-fee actually means.
This is more common than people expect, and it doesn’t necessarily end your options. Most professionals carry professional indemnity insurance, and claims can often be made against the insurer even if the individual has retired or the firm has closed. The specific outcome depends on the circumstances — it’s worth raising in your free evaluation rather than assuming there’s no path forward.
Have a question not answered here? Contact our team for a free, confidential case discussion.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
Sign up to our newsletter