Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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PROFESSIONAL NEGLIGENCE — QUEENSLAND
When you place your trust in a professional — a lawyer, a doctor, a financial adviser, an accountant — you expect them to do their job properly. When they don’t, the fallout can be significant: a missed court deadline that ended your case before it started, a misdiagnosis that cost you months of health, or financial advice that wiped out savings you spent years building. That kind of loss doesn’t just affect your bank account. It affects everything.
Fair Go Australia is a specialist professional negligence firm. We work exclusively for people in your position — individuals and businesses who have suffered real, measurable harm because a professional failed to meet the standard of care they owed. We act for claimants only, operate on a no-win, no-fee basis, and assist clients across Brisbane Southside and the wider Queensland region entirely remotely.
BRISBANE SOUTHSIDE
The southern suburbs of Brisbane — spanning from Moorooka and Rocklea through Sunnybank, Eight Mile Plains, Carindale, and out toward Acacia Ridge and the Logan corridor — are home to a wide and diverse community. Families, small business owners, tradespeople, professionals, recent migrants, and long-term residents all live and work here. And like everywhere else in Queensland, they regularly rely on lawyers, doctors, financial planners, accountants, and building professionals to help navigate some of the most consequential decisions of their lives.
When one of those professionals gets it wrong — not just a minor error, but a failure that falls below what any competent practitioner in their field would have done — the consequences can be severe and long-lasting. Fair Go Australia assists clients across this area through a fully remote service. There is no requirement to travel to the CBD or attend a physical office at any point. Everything is handled by phone, video call, and email.
CLAIM TYPES
Missed limitation periods, errors in property contracts, flawed estate advice, or failures during settlement can have irreversible consequences. If your lawyer made an error that cost you your case, your property, or your legal rights, you may have a claim.
A delayed diagnosis, a missed referral, a surgical error, or a failure to warn you of material risks can change the course of your health permanently. Medical negligence claims in Queensland are assessed against the standard a reasonable practitioner in that specialty would have met.
If your adviser placed you in products that were unsuitable for your circumstances, failed to disclose conflicts of interest, or gave advice that caused significant financial loss, that conduct may constitute professional negligence.
Tax errors, missed ATO obligations, poor business structuring advice, or failures during an audit process can generate penalties and losses directly traceable to an accountant's failure. Where that failure is demonstrable, a negligence claim may be available.
Structural defects, non-compliant designs, or certification failures by engineers, certifiers, or building professionals can cause significant property damage and financial loss. These claims often require expert engineering evidence alongside legal argument.
Brokers owe their clients a duty to recommend suitable products and disclose all relevant information, including commissions. Where a broker's advice led you into an unsuitable loan that caused financial harm, you may have grounds for a claim.
CLAIM ELIGIBILITY
Not every professional mistake gives rise to a legal claim — but more situations do than most people realise. Four elements generally need to be present. If you are uncertain whether your situation meets these, that is exactly what a free case evaluation is for. You do not need to have it all worked out before you contact us.
The professional was engaged to provide a service to you, which means they owed you a duty to exercise reasonable care and skill. Australian courts have confirmed this duty in case after case, including the High Court's landmark decision in Rogers v Whitaker (1992) 175 CLR 479.
The professional's conduct fell below the standard a competent practitioner in their field would have met. This is not about perfection — it's about whether what they did, or failed to do, was unreasonable in the circumstances.
Their failure must have directly caused your loss. It is not enough that something went wrong — there needs to be a traceable link between the breach and the harm you suffered.
The harm needs to be real and measurable — financial loss, physical harm, or both. Courts in Queensland assess compensation based on what you actually lost as a direct result of the negligence.
Not sure if your situation qualifies? Our Claim Eligibility Checker can give you an initial indication in minutes.
In Queensland, professional negligence claims must generally be commenced within 3 years of the date you became aware — or should reasonably have become aware — of the negligence, under the Limitation of Actions Act 1974 (QLD). Missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
HOW WE HELP
We work with Brisbane Southside clients entirely remotely — phone, video, and email — with no requirement to visit an office. Here is what the process typically looks like from first contact through to resolution.
Your matter is assessed by our legal team at no cost and with no obligation. We look at what happened, what was lost, and whether the four elements of negligence are present. We will tell you honestly where things stand.
Where a claim is viable, we gather the documentary evidence, obtain expert opinions, and assess the professional standards that applied to your situation. Professional negligence cases live or die on the quality of the evidence.
The majority of professional negligence claims in Queensland resolve through negotiation before any court proceedings are necessary. We pursue the strongest possible outcome at this stage.
Where negotiation does not produce a fair result, we are prepared to pursue your claim through the Supreme Court of Queensland or the District Court of Queensland, depending on the nature and value of your claim.
Whether through settlement or judgment, the goal is a resolution that properly compensates you for the loss you have suffered — financial loss, out-of-pocket expenses, and where applicable, non-economic damages.
The Queensland Law Society and the Legal Services Commission (QLD) handle disciplinary matters against lawyers separately from civil negligence claims. If you believe a solicitor has also engaged in misconduct, we can advise you on how these two processes interact.
A free case evaluation carries no obligation and no cost. What you share with us is completely confidential, and our team responds within one business day. If your claim proceeds and succeeds, our fees are recovered from the compensation. If it does not succeed, you pay nothing.
We respond to all enquiries within 1 business day.
FAQ
Yes. Fair Go Australia assists clients across Brisbane Southside and the wider QLD region. Our service is delivered remotely, so your location makes no practical difference to how your matter is handled. Clients in Sunnybank, Eight Mile Plains, Carindale, Moorooka, and surrounding areas can work with us by phone, video, and email from the beginning of the matter through to resolution.
In most circumstances, 3 years from the date you discovered — or reasonably should have discovered — the negligence, under the Limitation of Actions Act 1974 (QLD). There are exceptions and the application of time limits can be complex, which is why it is important to seek advice sooner rather than later. If you are concerned about timing, contact us for a free assessment.
It means you pay no legal costs unless your claim succeeds. There is no upfront fee to engage us and no ongoing charges during the life of your claim. If the matter resolves in your favour — through settlement or judgment — our fees are deducted from the compensation recovered. If the claim does not succeed, you owe us nothing. It is designed to remove the financial risk of bringing a legitimate claim.
They run through separate processes and produce different outcomes. Professional negligence is a civil claim you bring in court seeking financial compensation for the loss caused by the professional’s failure. Professional misconduct is a disciplinary matter dealt with by the relevant regulatory body — the Queensland Law Society or Legal Services Commission for lawyers, AHPRA for health practitioners, ASIC for financial advisers. A disciplinary finding does not result in compensation; a successful negligence claim does. Both can arise from the same set of facts and can run at the same time.
Most claims do not reach a courtroom. The majority of professional negligence matters in Queensland are resolved through negotiation and, where appropriate, through a formal mediation process before any trial is necessary. That said, we are fully prepared to litigate when the circumstances require it — through the Supreme Court of Queensland or the District Court of Queensland, depending on the nature of your claim.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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