You trusted a professional — a solicitor, a doctor, a financial adviser, an accountant. You relied on their expertise, took their advice, and acted on it. Then something went wrong. Maybe it went wrong quietly, over months. Maybe it hit you all at once. Either way, you’re now dealing with the consequences of someone else’s failure, and that’s not a position anyone should be left in without support.
Fair Go Australia works exclusively on professional negligence claims. We assist clients across Queensland — including Caloundra and the broader Sunshine Coast — and the distance from Brisbane is no obstacle. Most of what we do happens remotely, and the quality of representation doesn’t change because you’re not in the city.
Professional negligence occurs when someone you’ve hired to provide a professional service fails to meet the standard you were reasonably entitled to expect — and that failure causes you measurable harm.
In Queensland, claims of this kind are governed by the Civil Liability Act 2003 (QLD), alongside established common law principles. The High Court’s decision in Rogers v Whitaker (1992) remains foundational — it confirmed that professionals must exercise the standard of care a reasonably competent practitioner in their field would apply.
That standard applies whether you’re dealing with a solicitor who missed a filing deadline, a doctor who delayed a diagnosis, or a financial adviser who placed you in investments that were never appropriate for your situation.
Missed limitation periods, poor legal advice, conveyancing errors, or failures in litigation that cost you a case you should have won. If a lawyer's conduct fell below a reasonable professional standard and caused you loss, you may have a claim.
A misdiagnosis, delayed treatment, or a surgical complication that should have been avoided. Healthcare professionals owe patients a clear duty of care, and when that duty is breached, the consequences can be life-altering.
Unsuitable investment products, failure to disclose risk, or advice that ignored your stated financial goals. If your portfolio has suffered and the advice you received was the cause, there is a pathway to recovery.
Tax errors, miscalculated advice, or failures that triggered ATO penalties or audit exposure. Accountants are held to a professional standard — when they fall short of it, the losses can be significant.
Structural defects, certification failures, or design errors affecting your property. As the Sunshine Coast continues to grow, property transactions and building projects carry real exposure to professional error.
Boundary errors, title defects, or survey reports that failed to identify material issues. Particularly relevant in regional property markets where a surveyor's findings carry significant weight in purchase decisions.
Not every bad outcome gives rise to a legal claim. But if the following elements are present, you are likely on solid ground:
If you’re uncertain whether all four apply, that’s exactly what a free case evaluation is for. You don’t need to have it worked out before you contact us.
Under the Limitation of Actions Act 1974 (QLD), professional negligence claims must generally be commenced within 3 years from the date you discovered — or ought reasonably to have discovered — the negligence.
That distinction matters. The clock does not always start at the event itself. It starts when you became aware — or should have become aware — that a professional’s conduct caused your loss. In some cases, that realisation comes much later than the original act or omission.
Act before time runs out.
In Queensland, professional negligence claims must generally be commenced within 3 years of the date you became aware — or reasonably should have become aware — of the negligence. Missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
You don’t need to travel to Brisbane to access specialist legal representation. Fair Go Australia assists clients across Queensland, and for Sunshine Coast residents, that means a fully remote service — phone, video, and digital document management — with no compromise on the quality of advice or communication.
Where litigation becomes necessary, serious professional negligence claims are typically heard in the District Court of Queensland or the Supreme Court of Queensland in Brisbane. We manage that process on your behalf. Your role is to provide us with what we need to build your case; logistics are our responsibility.
If the professional involved in your situation was a legal practitioner, they are regulated by the Queensland Law Society and the Legal Services Commission QLD. A complaint to the regulator is a separate process from a negligence claim — it can run alongside, but it does not substitute for financial recovery.
The evaluation is confidential, obligation-free, and costs you nothing. We’ll assess:
Fair Go Australia operates on a strict no-win, no-fee basis. You carry no financial risk. If your claim doesn’t succeed, you don’t pay us.
In many cases, claims resolve through negotiation or mediation well before reaching a courtroom. If litigation does become necessary, we manage the process on your behalf — you do not need to physically attend Brisbane proceedings in most circumstances. Remote participation is available where the court permits it.
A solicitor is negligent when their conduct falls below the standard of a reasonably competent legal practitioner in the same circumstances. Common examples include missing a limitation period, failing to advise on the risks of a transaction, or making errors in conveyancing or litigation that resulted in your loss. If you suspect something went wrong, the best starting point is a free evaluation — not an attempt to assess it yourself.
That depends on the complexity of the claim and whether the professional — or their insurer — is willing to negotiate. Straightforward claims can resolve within months. More complex matters, particularly those involving expert evidence or contested causation, may take longer. We’ll give you an honest assessment of the likely timeline at the outset.
It means you pay no legal costs unless your claim succeeds. The initial evaluation is free. If your claim proceeds and you recover compensation, our fees are deducted from that amount. If the claim doesn’t succeed, you owe us nothing. There are no upfront costs and no financial risk to you in pursuing a claim.