Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
Practice Areas
Newsletter
Sign up to our newsletter
FRASER COAST · QUEENSLAND
When a professional you trusted causes real harm — financial loss, a health setback, a property disaster — the experience can be as isolating as it is damaging. You may have spent weeks trying to get answers from the very person who let you down, or you may have no idea where to turn from here. Fair Go Australia works with clients across Queensland, including Hervey Bay and the broader Fraser Coast, entirely remotely. You don’t need to travel to Brisbane to access specialist professional negligence legal advice.
UNDERSTANDING YOUR RIGHTS
Professional negligence occurs when a person paid for their expertise — a lawyer, doctor, financial adviser, accountant, or other professional — fails to meet the standard expected of a competent practitioner, and that failure causes you measurable loss. Under the Civil Liability Act 2003 (QLD) and the High Court’s decision in Rogers v Whitaker (1992) 175 CLR 479, four elements must generally be satisfied: a duty of care existed; the professional breached that duty; the breach caused your loss; and the loss is real and quantifiable.
CLAIM TYPES WE HANDLE
Hervey Bay has grown into one of Queensland’s most significant coastal communities — and with that growth comes a wide range of professional relationships that can, and do, go wrong. The most common claim types we assist Fraser Coast clients with include:
If your situation doesn’t fit neatly into one of these categories, that doesn’t mean you don’t have a claim. Contact us and we’ll work through it with you.
YOUR LEGAL RIGHTS IN QUEENSLAND
Queensland’s framework for professional negligence claims is primarily governed by the Civil Liability Act 2003 (QLD), which sets out the standards courts apply when assessing whether a professional fell short of their duty to you. For complaints about solicitors, the Queensland Law Society is the relevant regulatory body — though a disciplinary complaint and a civil negligence claim are separate processes that can run simultaneously. Medical practitioners are regulated by AHPRA, and financial advisers fall under ASIC’s oversight.
Depending on the value of your claim, proceedings may be heard in the District Court of Queensland or the Supreme Court of Queensland. Our team will advise you on the appropriate forum once we understand the full scope of your loss.
ELIGIBILITY
Four things generally need to be in place for a professional negligence claim to proceed:
Many people aren’t sure whether what happened to them crosses the legal threshold. That uncertainty is completely understandable — and it’s precisely what the free case evaluation is designed to resolve. You don’t need to have it figured out before you contact us.
AUSTRALIA-WIDE COVERAGE
Being three hours from Brisbane does not put specialist legal representation out of reach. Fair Go Australia assists Hervey Bay and Fraser Coast clients entirely remotely — by phone, video, and email — with no reduction in the quality of advice or responsiveness. Our team handles professional negligence claims across every state and territory, including regional Queensland, and you will never be treated as a lower priority because of where you live. If you have been harmed by a professional, location should not be an obstacle to getting proper legal help.
Act before time runs out.
In Queensland, professional negligence claims must generally be commenced within 3 years of the date you became aware — or should reasonably have become aware — of the negligence, under the Limitation of Actions Act 1974 (QLD). Missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
GET STARTED
There is no cost and no obligation to speak with our team. Everything discussed is strictly confidential. If your claim proceeds and succeeds, our fees are recovered from the compensation — you pay nothing upfront. We respond to all enquiries within one business day.
COMMON QUESTIONS
Many professional negligence matters resolve through negotiation or mediation before they ever reach a courtroom. Whether your claim proceeds to litigation or settles earlier will depend on the strength of the evidence, the conduct of the other party, and commercial considerations on both sides. Our team will advise you on the realistic prospects and the likely pathway from the outset.
In most cases, you have three years from the date you discovered — or reasonably should have discovered — the negligence, under the Limitation of Actions Act 1974 (QLD). This is not always straightforward to calculate, particularly in cases where the harm emerged gradually or where the professional gave assurances that delayed your awareness. If there is any doubt about where your limitation period sits, seek advice now.
It means you pay no legal costs unless your claim is successful. The initial evaluation is completely free. If proceedings are commenced and your claim succeeds, our fees are deducted from the compensation recovered. If the claim does not succeed, you do not owe us anything. There are no hidden upfront charges.
That uncertainty is one of the most common reasons people contact us. A professional behaving poorly and a professional committing legal negligence are not always the same thing — but they can be, and it takes a proper assessment to know which side of that line your situation falls on. The free evaluation exists precisely for this purpose. We’ll give you a straight answer, including if the honest assessment is that you may not have a viable claim.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
Sign up to our newsletter