Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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QUEENSLAND · LOCATION HUB
When a professional you trusted gets it wrong — a doctor who missed the signs, a lawyer who let a deadline slip, a financial adviser who put your savings in the wrong hands — the fallout can be significant. For Logan City residents, Fair Go Australia provides specialist professional negligence legal assistance, handled entirely remotely. You don’t need to drive to Brisbane to get proper advice.
Logan City sits at the heart of one of the fastest-growing corridors in Australia — a working community of hundreds of thousands of people who rely on professionals every day for medical care, legal advice, financial guidance, and building work. When those professionals fail to meet the standard their clients deserve, Queensland law provides a path to accountability.
Under the Civil Liability Act 2003 (QLD), professionals operating in Logan City — regardless of where their firm is headquartered — are held to an objective standard of competency. The High Court’s decision in Rogers v Whitaker (1992) 175 CLR 479 remains the benchmark: a professional must exercise the care and skill of a competent peer in their field. Falling short of that standard, and causing measurable harm as a result, is the foundation of a professional negligence claim.
We assist Logan City residents across the full range of professional negligence claim types:
If the situation you’re dealing with doesn’t appear above, it may still give rise to a claim. The circumstances matter more than the category — a free case evaluation will tell you where you stand.
At this stage, most people aren’t certain whether what happened to them constitutes professional negligence. That uncertainty is completely normal — and it’s exactly what the evaluation process is designed to work through.
As a starting point, a successful professional negligence claim in Queensland generally requires four things:
If those four elements sound familiar, the next step is a proper assessment — not more waiting. You can use our Claim Eligibility Checker for an initial read, or go straight to a free evaluation with our team.
In Queensland, the general rule is that a professional negligence claim must be commenced within 3 years of the date you discovered — or should reasonably have discovered — the negligence. This is set out in the Limitation of Actions Act 1974 (QLD).
What makes this more complicated than it sounds is that discovery doesn’t always happen at the moment the professional made their mistake. A misdiagnosis might not be apparent until a condition worsens. A solicitor’s error may not surface until a transaction falls apart months later. An accountant’s advice might only cause problems when an ATO assessment lands. The clock generally starts running from the point you had — or reasonably should have had — enough information to identify that something had gone wrong.
Courts retain some discretion in exceptional circumstances, but that discretion is narrow and not something to rely on. If there is any doubt at all about whether your window is still open, the right move is to get advice now rather than later.
In Queensland, professional negligence claims must generally be commenced within 3 years of the date you became aware — or should reasonably have become aware — of the negligence. Missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period has expired, contact our team for a free assessment as soon as possible.
Specialist professional negligence representation isn’t always easy to find in Logan City itself — and many residents have been told by Brisbane firms that they’d need to come in to the office. That’s not how we work.
The vast majority of Fair Go Australia’s matters are handled entirely remotely. Phone, email, video — whatever suits you. There is no requirement to travel to Brisbane, and no disadvantage in being based in Springwood, Beenleigh, Browns Plains, Loganholme, or anywhere else across the Logan City area.
We focus exclusively on professional negligence. This isn’t a general practice that handles everything from conveyancing to traffic matters — it’s a specialist platform, which means the team you’re dealing with understands the law that applies to your claim, the Queensland courts that hear these matters, and the standards the Queensland Law Society and Legal Services Commission hold professionals to.
Our no-win, no-fee model means there are no upfront costs and no financial risk in getting started. If your claim doesn’t succeed, you don’t pay.
No upfront costs. If your claim doesn't succeed, you pay nothing.
Professional negligence only — not a general practice.
Handle your claim from Logan City — no travel to Brisbane needed.
Everything you share is completely confidential.
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Getting clarity on your situation costs nothing. A free case evaluation will give you an honest read on whether you have a claim, what it might be worth, and what the process looks like — without any commitment or pressure to proceed.
We respond to all enquiries within 1 business day.
Yes — the majority of professional negligence claims in Queensland are resolved before they reach a courtroom. Negotiated settlement and formal mediation are both common pathways, and many claims are resolved at or shortly after the letter of demand stage. Whether your matter proceeds to the District Court or Supreme Court of Queensland will depend on the size and complexity of the claim, but reaching that point is the exception rather than the rule.
With Fair Go Australia, there are no upfront costs. Our no-win, no-fee arrangement means we carry the financial risk — if the claim is unsuccessful, you don’t pay legal fees. At the initial evaluation stage, there is nothing to pay at all. The cost structure for any matter is explained clearly before you commit to anything.
Under the Limitation of Actions Act 1974 (QLD), the standard limitation period is 3 years from the date you discovered — or should reasonably have discovered — the negligence. This is not always the same as the date the professional made their mistake. If you’re unsure whether your time has run, don’t assume the worst — contact our team for an assessment.
Yes, without any qualification. Logan City is well within our service area, and the work is handled entirely remotely. You won’t be asked to come in to a Brisbane office. Most of our Queensland clients never need to attend a face-to-face appointment — and those who do can arrange it at a time and place that suits them.
The professional’s office location doesn’t affect your right to pursue a claim under Queensland law. What matters is the nature of the professional-client relationship, the conduct that gave rise to the claim, and the legislation that applies — not where the professional’s office is located. A Logan City resident claiming against a Brisbane-based firm is on exactly the same legal footing as any other Queensland claimant.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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