Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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MORETON BAY REGION
When something goes wrong with a professional you trusted — a solicitor, a doctor, a financial adviser — the fallout rarely stays contained. In the Moreton Bay Region, where so many people are building homes, growing businesses, and planning futures, that kind of setback can feel overwhelming.
Fair Go Australia helps residents across the Moreton Bay Region understand whether they have a professional negligence claim — and what their options are. We work entirely remotely, so you don’t need to travel to Brisbane or anywhere else. Everything is handled by phone, video, and secure document exchange.
MORETON BAY REGION
Professional negligence occurs when someone you paid for specialist knowledge or services — a lawyer, a medical practitioner, a financial adviser, an engineer, an accountant — falls short of the standard you were entitled to expect, and that failure causes you real loss.
The legal test isn’t about perfection. Professionals make judgment calls; courts understand that. What the law requires is that a professional meet the standard of a reasonably competent practitioner in their field. If they don’t, and you suffer as a result, you may have a claim.
Under the Civil Liability Act 2003 (QLD), the framework for assessing these claims is well-established. The High Court’s foundational decision in Rogers v Whitaker (1992) 175 CLR 479 remains the cornerstone authority on what professionals owe their clients — and what courts expect when that obligation isn’t met.
WHAT WE HANDLE
The Moreton Bay Region has grown rapidly over recent years, and so has demand for professional services across the area — from conveyancers handling property purchases in North Lakes, to GPs and specialists seeing patients across Redcliffe and Caboolture, to financial advisers and accountants serving business owners from Strathpine to Morayfield.
When any of those professionals get it wrong, the consequences can be significant. We handle claims involving:
This is not an exhaustive list. If a professional in any field has caused you harm, the question of whether you have a claim is worth exploring.
YOUR RIGHTS UNDER QUEENSLAND LAW
Queensland’s professional negligence framework sits primarily within the Civil Liability Act 2003 (QLD). This legislation governs how courts assess whether a professional breached their duty of care, how causation is established, and what kinds of loss can be recovered.
For legal practitioners, the Queensland Law Society sets the professional standards, while the Legal Services Commission QLD handles complaints and disciplinary matters. For medical professionals, AHPRA is the registration and oversight body. Financial advisers are regulated by ASIC. Each of these bodies operates separately from the civil claims process — a complaint to a regulator may result in disciplinary action, but it won’t put your money back. That requires a negligence claim.
Claims in Queensland may be heard in the District Court or the Supreme Court of Queensland, depending on the amount in dispute and the complexity of the matter. Most claims, however, are resolved before they reach a full hearing. An experienced legal team can often achieve a settlement that avoids the time and cost of litigation.
In Queensland, professional negligence claims must generally be commenced within 3 years of the date you became aware — or should reasonably have become aware — of the negligence, under the Limitation of Actions Act 1974 (QLD).
Missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
HOW WE WORK
You don’t need to be in Brisbane to get proper specialist advice. We work with clients across the Moreton Bay Region — from Redcliffe to Caboolture, from North Lakes to the rural fringes — entirely remotely. A consultation by phone or video is no less thorough than an in-person meeting, and it doesn’t cost you a day out of your schedule.
Our focus is narrow by design. We work exclusively on professional negligence claims. That means the lawyers handling your matter spend every working day in this area of law — understanding how Queensland courts approach these cases, what evidence carries weight, and what arguments tend to succeed.
We operate on a no-win, no-fee basis. If your claim doesn’t succeed, you don’t pay us. That commitment is genuine — we carry the financial risk of the litigation, not you. The initial case evaluation is free and carries no obligation to proceed.
If you believe a professional has let you down, the most useful thing you can do right now is talk to someone who handles these claims every day. The evaluation is free, it’s confidential, and it will give you a clear picture of whether you have a claim worth pursuing.
We respond to all enquiries within 1 business day.
✔ No Win No Fee ✔ Free Evaluation ✔ Confidential ✔ Australia-Wide
COMMON QUESTIONS
Yes. Where you live has no bearing on your eligibility to make a claim. Fair Go Australia works with clients across the Moreton Bay Region and throughout Queensland. Our services are delivered remotely — you don’t need to attend an office or travel to Brisbane.
In most cases, 3 years from the date you became aware (or should reasonably have become aware) of the negligence, under the Limitation of Actions Act 1974 (QLD). Some circumstances may affect how that period is calculated — which is why it’s worth getting advice sooner rather than later. If you’re close to that window, don’t wait.
Most claims are resolved without a full trial. Negotiation and settlement are common outcomes, particularly where the evidence of negligence and loss is clear. If a matter does proceed to court, it would typically be heard in the District Court or Supreme Court of Queensland, depending on the value of the claim. We will always advise you honestly about the likely path and what it involves.
It means you pay no legal costs unless your claim succeeds. If we take your matter on and it doesn’t succeed, you owe us nothing for our work. If it does succeed, our fees are deducted from the compensation recovered. The initial case evaluation is free regardless of what you decide to do next.
They’re separate processes with different outcomes. A professional negligence claim is a civil matter — you bring it in court and seek financial compensation for the loss you suffered. A professional misconduct complaint goes to the relevant regulatory body (the Legal Services Commission, AHPRA, or ASIC) and may result in disciplinary action. Both can arise from the same situation, but they run independently. A misconduct finding won’t compensate you financially — that requires a civil claim.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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