They gave you advice you trusted. You acted on it. And somewhere along the way, it went badly wrong.
Maybe your solicitor mishandled a conveyancing matter in Salisbury and you lost your deposit. Maybe a GP in Elizabeth missed something that should have been caught months earlier. Maybe an accountant in Gawler gave you tax advice that triggered an ATO audit you’re still dealing with. Whatever happened, you’re not imagining it — and you’re not on your own.
Fair Go Australia helps people across Adelaide’s northern suburbs understand whether a professional has failed them and, when they have, pursue a claim for compensation. We work on a no-win, no-fee basis, and you can get started with a free case evaluation without leaving home.
Professional negligence occurs when a qualified professional — a lawyer, doctor, accountant, financial adviser, engineer, or architect — falls below the standard of care that someone in their position is reasonably expected to meet, and that failure causes you real harm.
The legal framework in South Australia is set out in the Civil Liability Act 1936 (SA), which governs how negligence claims are assessed and what compensation you may be entitled to recover. The High Court’s decision in Rogers v Whitaker (1992) 175 CLR 479 remains the foundational case on the standard of care owed by professionals to their clients — and it continues to shape how courts across Australia, including the District Court and Supreme Court of South Australia, approach these matters.
You don’t need to travel into the CBD or find a law firm willing to see you face-to-face. We assist northern suburbs clients — from Prospect and Enfield through to Salisbury, Playford, and Gawler — entirely remotely. Same specialist advice. No travel required.
When a lawyer gives you wrong advice, misses a critical deadline, or bungles a conveyancing transaction, the consequences can be severe and lasting. A missed limitation period can extinguish your legal rights entirely. A conveyancing error can cost you a property or leave you exposed to liabilities you weren't warned about. If your solicitor failed to act competently, you may have a claim against them.
A doctor, specialist, or other health professional owes you a duty to provide care that meets accepted clinical standards. When a misdiagnosis, surgical error, delayed referral, or failure to warn causes you harm that a competent practitioner would have avoided, that may amount to medical negligence under South Australian law.
If a financial adviser recommended products that weren't suitable for your situation, failed to explain the risks clearly, or placed their interests above yours, you may be entitled to compensation for the financial loss that followed. ASIC licensing obligations create clear benchmarks for the standard of advice you were owed.
An accountant's error can have serious downstream consequences — penalty assessments, failed business structures, or missed tax obligations that compound over time. If your accountant's advice was wrong, incomplete, or simply below the standard a competent practitioner would have provided, you may have a claim for the losses that resulted.
A negligent engineering report, a structural design that doesn't meet code, or a certifier who signed off on defective work can leave homeowners and businesses with significant rectification costs. If a building professional's failure caused your property loss or structural damage, we can assess whether a negligence claim is worth pursuing.
Not every professional mistake gives rise to a legal claim. Courts in South Australia generally require four things to line up before a claim can succeed:
If you’re uncertain whether your situation meets these criteria, that’s exactly what the free case evaluation is for. We’ll give you an honest assessment — including if we think there’s no viable claim to pursue.
Under the Limitation of Actions Act 1936 (SA), professional negligence claims in South Australia must generally be commenced within 3 years from the date you discovered — or reasonably should have discovered — the negligence. This is known as the discovery rule.
The clock doesn’t necessarily start from when the professional did something wrong. It starts from when you knew, or ought to have known, that what happened could constitute negligence. In practice, this distinction matters — but it doesn’t mean you have unlimited time. Courts apply the discovery rule strictly, and judicial discretion to extend time is narrow and cannot be relied upon.
If you’re unsure when your limitation period began, or whether it has already passed, get advice now. The cost of waiting is potentially permanent.
⚠ Act before time runs out. In South Australia, professional negligence claims must generally be commenced within 3 years of the date you became aware — or should reasonably have become aware — of the negligence. Under the Limitation of Actions Act 1936 (SA), missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
We work exclusively in professional negligence. It's not a sideline — it's all we do. That means the team assessing your matter knows this area of law in depth, understands how South Australian courts approach these claims, and can give you a genuine view of your prospects from the outset.
If your claim doesn't succeed, you don't pay us. We carry the financial risk, not you. No upfront payments, no surprise invoices. Our fees are agreed in advance and deducted from compensation only if your claim is successful.
You don't need to be in Adelaide's CBD to access specialist advice. We assist clients across the northern suburbs corridor — Salisbury, Elizabeth, Tea Tree Gully, Gawler, and surrounding areas — entirely remotely. Phone, email, and video appointments mean nothing slows down just because you're not walking into an office.
The initial evaluation is completely free and obligation-free. We'll tell you honestly what we think, including if the answer is that you don't have a viable claim. We'd rather give you a clear picture at the start than take on a matter we can't deliver on.
If a professional has failed you in Adelaide’s northern suburbs, you may have more options than you realise. The first step costs nothing. Tell us what happened and we’ll give you an honest assessment — no obligation, no pressure, no upfront cost.
We respond to all enquiries within 1 business day.
Yes. Fair Go Australia assists clients across Adelaide’s northern suburbs — including Salisbury, Playford (Elizabeth), Tea Tree Gully, Gawler, and surrounding areas. We work remotely, so you don’t need to travel or engage a local firm. All consultations are handled by phone, email, or video.
The legal question is whether they fell below the standard a reasonably competent practitioner in their position would have met — not simply whether things went wrong. Professionals are human; not every poor outcome constitutes negligence. What matters is whether a qualified peer, given the same facts, would have done something differently. That’s the test courts apply, and it’s what we assess when we review your matter.
Generally, 3 years from the date you discovered — or should have discovered — the negligence, under the Limitation of Actions Act 1936 (SA). The discovery rule means the clock may start later than the date the professional made their error, but you should not delay in getting advice. If the deadline has passed, your right to claim may be permanently extinguished.
Nothing upfront. We operate on a no-win, no-fee basis. The initial case evaluation is free. If your claim proceeds and succeeds, our fees are agreed in advance and deducted from the compensation recovered. If the claim doesn’t succeed, you owe us nothing.
We’ll review the details you provide and respond within 1 business day. If we need additional documents or information, we’ll ask for them. If we believe there’s a viable claim, we’ll explain the next steps, the likely timeframe, and what the process involves. You’re under no obligation to proceed — the evaluation is genuinely free.