Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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When a professional you trusted gets it wrong — badly wrong — the fallout can touch every part of your life. Maybe it was a solicitor who missed a critical deadline. A financial planner who put your savings into products that were never right for you. A doctor who dismissed symptoms that turned out to be serious. Whatever happened, you deserve straight answers and real help.
Fair Go Australia specialises exclusively in professional negligence claims. We work with clients across Victoria and Australia-wide, including right here in Point Cook, to assess what went wrong, whether a claim is viable, and how to pursue it — all on a no-win, no-fee basis. Your first step costs nothing.
Point Cook has grown into one of Melbourne’s largest residential communities. With that growth has come a full professional services ecosystem — conveyancers managing property transactions, mortgage brokers arranging finance, GPs and specialists in new medical centres, accountants helping families and small businesses stay compliant, and financial planners advising on everything from superannuation to investment portfolios.
Most of those professionals do their jobs well. But when they don’t — when they fall short of the standard their clients have every right to expect — the consequences can be severe. A conveyancing oversight can stall or collapse a property settlement. Poor financial advice can wipe out years of savings. A delayed diagnosis can allow a condition to worsen in ways that are difficult or impossible to reverse.
Fair Go Australia assists Point Cook clients entirely remotely. There’s no need to travel to a CBD office. Your initial case evaluation can be completed by phone or online, at a time that works for you.
Legal errors can be devastating — missed limitation periods, botched property transactions, poor advice that costs you a case or a contract. If your lawyer’s conduct fell below the standard a competent practitioner would have met, you may have a claim.
A misdiagnosis, a surgical complication that shouldn’t have occurred, a failure to refer you to a specialist in time — medical negligence takes many forms. If a healthcare professional’s failure caused your condition to worsen or your treatment to be delayed, we can help assess your options.
If a financial advisor recommended investments that were unsuitable for your circumstances, failed to explain the risks, or placed their own interests ahead of yours, you may be entitled to recover your losses.
Tax advice that triggers an ATO audit, an error in your business accounts, a compliance failure that results in penalties — when an accountant’s work falls below professional standards and you suffer financially, that’s a negligence matter.
Mortgage brokers have a legal obligation to act in your best interests. If you were placed in a loan product that wasn’t suitable — or weren’t properly informed about your options — there may be grounds for a claim.
Given Point Cook’s volume of residential development over the past decade, building and engineering negligence claims are not uncommon in this area. Defective design, negligent certification, or structural failures that a competent professional should have identified can all give rise to a claim.
In Victoria, professional negligence claims are governed primarily by the Wrongs Act 1958 (VIC). To succeed in a claim, you generally need to establish four things:
Victorian courts apply a professional standards test when assessing breach: the question is not whether a different professional might have done things differently, but whether the defendant’s conduct was within the range of what a reasonable, competent practitioner would have done. When it clearly wasn’t, there is a genuine basis for a claim.
If your complaint involves a lawyer, the Law Institute of Victoria oversees professional conduct in the legal profession and can be a relevant body in the process. For medical matters, AHPRA handles practitioner registration and disciplinary complaints. The relevant court for professional negligence proceedings in Victoria is the Supreme Court of Victoria, though many claims resolve through negotiation or mediation well before trial.
This is the question that matters most — and the one most people leave too late.
Under the Limitation of Actions Act 1958 (VIC):
These are not soft guidelines. Once a limitation period expires, your right to claim is extinguished — in most cases permanently. There are limited exceptions, but they are difficult to establish and should never be relied upon as a backup plan.
If you’re not sure whether you’re still within time, don’t wait to find out. Contact our team for a free assessment and we’ll give you a clear answer based on your specific situation.
We’re not a generalist firm that takes on professional negligence claims alongside everything else. This is all we do — which means our team understands the legislation, the case law, and the litigation strategy that these claims require in a way that most firms simply can’t match.
Here’s what working with us looks like for Point Cook clients:
You’ve already been let down once. We’ll make sure the process of seeking help doesn’t feel like another obstacle.
A free case evaluation costs nothing and carries no obligation. Our specialist team will look at your situation, explain what Victorian law allows, and give you a straight answer on whether your claim is viable. Point Cook clients can do everything by phone or online.
es. Fair Go Australia assists clients across Victoria and Australia-wide. Being based in Point Cook — or anywhere outside the Melbourne CBD — creates no barrier to making a claim. Your matter can be assessed and managed entirely remotely, with no requirement to attend a physical office.
It depends on the type of claim. Personal injury professional negligence claims must generally be commenced within 3 years of discovery under the Limitation of Actions Act 1958 (VIC). General professional negligence claims (financial or property loss) have a 6-year period. These deadlines are strict. If you’re unsure where you stand, contact us as soon as possible for a free assessment.
Nothing. Fair Go Australia operates on a no-win, no-fee basis. There are no upfront costs or out-of-pocket expenses. Our fees are only payable if your claim succeeds, and the arrangement is explained clearly before you proceed.
Any licensed professional who owed you a duty of care and failed to meet the required standard. Common claims are made against lawyers, doctors, accountants, financial advisors, mortgage brokers, engineers, architects, and building certifiers — but the list is not exhaustive. If a professional’s failure caused you measurable loss, it’s worth having your situation assessed.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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