Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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When a professional you trusted gets it badly wrong — and you’re left picking up the pieces — it’s a particular kind of frustration. You relied on their expertise. You paid for it. And now you’re dealing with consequences that shouldn’t have been yours to carry. Whether it was a solicitor who mishandled your matter, a financial advisor who put you in the wrong product, or a doctor who missed something significant, you may have more options than you realise.
Fair Go Australia is a specialist legal claim assistance platform — we work exclusively on professional negligence claims, nothing else. If you’re in Sunbury or anywhere across Victoria, you can access our team remotely, without the need to travel to a city office. Distance doesn’t change what you’re entitled to.
Sunbury has grown significantly over the past two decades. What was once a quiet satellite town on Melbourne’s northwestern edge is now a busy community — home to long-established families, newer residents drawn by affordability, and a mix of small business owners and employees who regularly engage professionals for legal, financial, medical, and property matters.
Where professionals operate, professional negligence can occur. That’s true whether you’re in Melbourne’s CBD or 40 kilometres up the Calder Freeway. A Sunbury resident dealing with the aftermath of a negligent accountant, a mortgage broker who miscalculated your capacity, or a solicitor who let a deadline slip is in exactly the same legal position as someone in Fitzroy or South Yarra — and they deserve the same quality of legal assistance.
The types of professionals whose errors most commonly give rise to negligence claims include lawyers, doctors, financial advisors, mortgage brokers, accountants, engineers, and architects. This list isn’t exhaustive — if a licensed professional provided services to you and you believe their conduct fell short of an acceptable standard, it’s worth getting a proper assessment.
Our team handles the full range of professional negligence claims. Some of the most common matters we assist Sunbury and Victorian clients with include:
If your situation involves a different type of professional, contact us anyway. If a licensed professional owed you a duty of care and breached it, there may be a claim worth pursuing.
Professional negligence claims in Victoria are governed primarily by the Wrongs Act 1958 (VIC). This legislation sets out the framework for assessing whether a professional’s conduct fell below the standard reasonably expected of a competent practitioner in the same field — and whether that failure caused you a compensable loss.
Courts don’t require perfection from professionals. What they do require is that the professional exercised the level of care, skill, and judgment that a reasonable practitioner in their position would have applied. When that standard isn’t met, and you suffer loss as a direct result, you have a legal basis for a claim.
For legal professionals, the Law Institute of Victoria is the relevant regulatory body. It’s worth noting that lodging a complaint with the Law Institute and pursuing a civil negligence claim are separate processes — one doesn’t prevent or replace the other.
In Victoria, the time limit for professional negligence claims depends on the nature of your loss:
These timeframes sound straightforward, but they rarely are. In many cases, the negligence isn’t obvious at the time it occurs. You might only discover it months or years later — when a tax audit lands, when a building defect surfaces, or when a subsequent doctor tells you what should have been caught earlier. Working out exactly when your limitation period started is something a specialist can help you get right.
⚠ Act before time runs out
In Victoria, professional negligence claims must generally be commenced within 6 years — or 3 years for personal injury matters — from the date you became aware (or reasonably should have become aware) of the negligence. Missing this deadline can permanently extinguish your right to claim. If you’re unsure whether your window is still open, contact our team for a free assessment as soon as possible.
Our team works with clients remotely across Victoria and Australia-wide. If you’re in Sunbury, you won’t need to travel to access specialist legal claim assistance — everything from your initial case evaluation through to claim progression can be handled by phone, email, or video.
Here’s how the process typically works:
We don’t do general practice. Professional negligence is the only thing we do — and that focus matters when your case requires detailed knowledge of duty of care principles, causation tests, and the specific obligations that apply to your professional’s field.
If you’ve suffered loss because a professional didn’t do their job properly, a conversation costs you nothing. Our team will listen to your situation, give you an honest assessment, and let you know where you stand — with no pressure and no obligation.
We respond within 1 business day. Everything you share is confidential.
Yes, absolutely. Fair Go Australia operates remotely and assists clients across Victoria and throughout Australia. Living in Sunbury or any regional area doesn’t affect your eligibility to make a claim or the quality of assistance you’ll receive. All initial consultations and most of the claim process can be handled without you needing to attend a city office.
In most cases, you have 6 years from when the negligence occurred — or from when you discovered it — to commence a claim. If your claim involves personal injury (as is common with medical negligence), the limitation period is 3 years from the date of discoverability under the Limitation of Actions Act 1958 (VIC). These timeframes can be surprisingly complex to calculate, particularly where the negligence wasn’t immediately apparent. If you’re unsure, seek advice promptly.
It means you pay no legal fees unless your claim is successful. For many claimants, this is the difference between being able to pursue justice and having to walk away. You’ve already suffered a financial loss — a no-win, no-fee arrangement ensures you don’t have to risk more money to get answers. At Fair Go Australia, all professional negligence matters are taken on this basis.
Any licensed professional who owed you a duty of care and failed to meet the required standard of skill and care. This includes solicitors, barristers, doctors, surgeons, specialists, financial advisors, accountants, engineers, architects, mortgage brokers, and other regulated professionals. If you engaged someone for their professional expertise and they let you down in a way that caused you measurable loss, a claim may be available to you.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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