Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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When a professional you trusted causes you real harm — financial loss, a health setback, a legal right extinguished — you deserve more than an apology or a closed door. Fair Go Australia specialises exclusively in professional negligence claims across NSW, and we assist clients throughout Castle Hill and the broader Hills District, no matter where the professional who let you down is based. Geography is not a barrier to getting the help you need.
The Hills District has grown into one of Sydney’s most active outer metropolitan corridors. Alongside that growth has come a dense network of professional services — GP clinics, specialist medical centres, accounting firms, financial planning practices, mortgage brokers, and construction engineers all operate throughout Castle Hill, Baulkham Hills, Kellyville, and the surrounding suburbs.
For most people, those professionals provide an excellent service. But when things go wrong — a solicitor who missed a critical deadline, a financial planner who put your savings into unsuitable products, a doctor who dismissed symptoms that turned out to be serious — the consequences can be devastating and long-lasting.
Fair Go Australia handles professional negligence claims across every category of professional. If you live or work in the Hills District and believe a professional’s failure has caused you loss, we can assess your situation clearly and honestly, without any upfront cost to you.
Our team handles the full range of professional negligence claim types, including:
If your situation involves a professional category not listed here, contact us anyway. The principles underlying professional negligence law apply broadly, and we can tell you quickly whether your circumstances warrant further investigation.
In New South Wales, professional negligence claims are primarily governed by the Civil Liability Act 2002 (NSW). This legislation sets out the framework for establishing negligence — including how the standard of care is assessed, how causation is determined, and how damages are calculated.
The standard against which professionals are measured was shaped significantly by the High Court’s decision in Rogers v Whitaker (1992) 175 CLR 479. That case confirmed that professionals — and medical practitioners in particular — are not simply judged against what their peers would have done. They must also meet a duty to inform clients of material risks, and that duty is assessed by what a reasonable patient or client would want to know, not just what the profession conventionally discloses. It remains one of the most cited cases in Australian professional negligence law.
For legal professionals in NSW, additional oversight is provided by the Law Society of NSW and the Legal Services Commissioner, who handle conduct complaints against solicitors. Significant professional negligence claims in NSW are typically heard in the Supreme Court of New South Wales, and our team has experience navigating those proceedings.
This is one of the most important questions you can ask — and one of the reasons early advice matters so much.
Under the Limitation Act 1969 (NSW), professional negligence claims must generally be commenced within three years from the date you became aware — or should reasonably have become aware — that you had suffered loss because of the professional’s negligence. That is not always the date the negligent act occurred. In cases involving financial advice or medical treatment, the harm may not become apparent until months or years later.
Some categories of claimants, including minors or people whose harm was genuinely latent, may have different rules that apply to them. The only way to confirm where your limitation period stands is to get legal advice specific to your circumstances.
In NSW, professional negligence claims must generally be commenced within three years of the date you became aware (or should reasonably have become aware) of the negligence. Missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
We know that many people who come to us have already suffered financially. The idea of spending money on legal fees — on top of everything else — can feel impossible. That is why Fair Go Australia operates on a strict no-win, no-fee basis. If your claim does not succeed, you do not pay our legal costs.
You also do not need to travel to a CBD office. We assist clients across Castle Hill and the Hills District remotely, and we are well set up to manage your matter by phone, video, email, or in person — whatever works best for you.
Once you contact us, here is what happens:
If a professional has let you down in Castle Hill or anywhere across the Hills District, you do not have to navigate what comes next alone. Our specialist team handles professional negligence claims exclusively — it is all we do. Contact us for a free, confidential case evaluation and find out where you stand.
Yes. The location of the professional does not affect your ability to claim. What matters is where the harm occurred and which state’s laws govern your situation. Fair Go Australia handles claims across NSW and Australia-wide, regardless of where the professional operates.
In most cases, nothing upfront. Fair Go Australia operates on a no-win, no-fee basis, which means our legal fees are only payable if your claim succeeds. We will explain the full fee structure during your free case evaluation so you know exactly where you stand before committing to anything.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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