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When a professional you trusted causes serious harm — financial, physical, or otherwise — the fallout can feel overwhelming. You followed the advice you were given. You put your faith in someone who held themselves out as an expert. The fact that it went wrong is not your fault, and you should not have to bear the consequences alone.
Fair Go Australia helps people across South West WA pursue professional negligence claims against lawyers, doctors, accountants, financial advisors, engineers, and more. Whether you’re based in Bunbury, Busselton, Margaret River, or anywhere else in the region, our team can assess your situation, explain your options clearly, and guide you through the claims process — without any upfront cost. We operate Australia-wide and work with regional clients remotely, so distance is never a barrier.
A professional negligence claim arises when a qualified professional — such as a lawyer, doctor, accountant, financial advisor, or engineer — fails to meet the standard of care expected of a competent practitioner in their field, and that failure causes you measurable loss. Under the Civil Liability Act 2002 (WA), individuals who have suffered this kind of harm may be entitled to compensation.
The South West is one of Western Australia’s most diverse and economically active regions. Bunbury anchors the area as a major regional hub with a strong base of legal, medical, and financial services. Busselton and Dunsborough have grown rapidly into thriving lifestyle and business communities. Margaret River draws professional services across hospitality, agriculture, and construction alongside its well-known tourism economy. Further inland, Collie, Harvey, Manjimup, Bridgetown, Pemberton, and Donnybrook each have their own communities with their own professional service networks.
Across all of this, professionals operate — and occasionally fail their clients. A GP in Bunbury who misses a diagnosis. A financial planner in Margaret River who places a client in unsuitable investments. A conveyancing solicitor who drops the ball on a property settlement in Busselton. These things happen, and when they do, the people on the receiving end deserve proper legal recourse.
The size of the region means claimants here can sometimes feel like they have fewer options than someone in a capital city. That is exactly why Fair Go Australia exists — to make specialist professional negligence representation accessible to anyone across regional WA, not just those with access to Perth’s legal district.
Professional negligence is not limited to one profession or one type of harm. Our team handles claims across all categories of professional services.
When a lawyer misses a court deadline, gives wrong advice, mishandles a property transaction, or lets a limitation period lapse, the consequences can be catastrophic. Solicitor negligence is one of the most common claim types we see — and one of the most actionable. Learn more about solicitor negligence claims.
Misdiagnosis, delayed treatment, failure to refer to a specialist, or errors during surgery — when a medical professional’s care falls short of an acceptable standard and your health suffers as a result, you may have grounds for a claim. Learn more about medical negligence claims.
Tax errors, negligent financial reporting, and failures in compliance advice can expose individuals and businesses to significant ATO penalties or financial loss. If your accountant’s mistakes cost you money, you may be entitled to recover it. Learn more about accountant negligence claims.
Placing a client in an unsuitable investment product, failing to disclose material risks, or recommending a strategy that clearly does not match a client’s needs — financial advisor negligence can devastate retirement savings and long-term financial security. Learn more about financial advisor negligence claims.
Defective design, structural failures, and building code non-compliance cause expensive and dangerous outcomes. If a design or construction professional’s work has resulted in property damage or safety issues, a professional negligence claim may be the appropriate course of action. Learn more about engineer and architect negligence claims.
A broker has a duty to act in the borrower’s best interests. Placing a client in a loan product that does not suit their circumstances, or failing to investigate their capacity to repay, can leave people in serious financial difficulty. Learn more about mortgage broker negligence claims.
Professional negligence law in Western Australia is primarily governed by the Civil Liability Act 2002 (WA). Under this legislation, a professional owes their client a duty of care — an obligation to exercise the standard of skill and judgment that a reasonable, competent practitioner in that field would bring to the same circumstances.
A claim requires establishing four things: that the professional owed you a duty of care, that they breached that duty by falling below the expected standard, that the breach directly caused your loss, and that the loss is real and quantifiable. Courts apply an objective standard — what would a competent peer have done in the same situation? — rather than relying on what the professional believed was acceptable.
The Limitation Act 2005 (WA) sets the timeframes within which a claim must be commenced. The Law Society of Western Australia oversees the conduct of legal practitioners in the state, and the Supreme Court of Western Australia is the primary forum for professional negligence litigation.
Time limits are one of the most important — and most misunderstood — aspects of a professional negligence claim. Under the Limitation Act 2005 (WA), most professional negligence claims must be commenced within six years. Where the claim involves personal injury, a shorter three-year period applies from the date you became aware — or reasonably ought to have become aware — of the negligence.
These deadlines are strict. Courts have very limited discretion to extend them, and a claim filed even one day after the limitation period expires may be permanently barred regardless of its merits.
In Western Australia, professional negligence claims are generally subject to a six-year limitation period under the Limitation Act 2005 (WA), reduced to three years for personal injury claims from the date of discoverability. Missing this deadline can permanently extinguish your right to claim. If you are unsure whether your limitation period is still open, contact our team for a free assessment as soon as possible.
The clock often starts ticking from a date earlier than most people realise. If you suspect you may have a claim, do not wait to find out whether your time has already run.
Working with us does not mean travelling to Perth. We handle the full claims process remotely — consultations by phone or video, document submission online, and regular updates throughout — so clients across Bunbury, Busselton, Margaret River, and the wider South West can access the same level of specialist representation as anyone in a capital city.
Professional negligence is all we do. We are not a general practice that takes the occasional negligence matter alongside family law and conveyancing. Our team is focused exclusively on holding professionals accountable when their negligence causes loss — which means deeper expertise, clearer strategy, and better outcomes for claimants.
The no-win, no-fee model matters here. People who have already suffered financial loss should not have to gamble more money to pursue justice. You pay nothing unless your claim succeeds.
If a professional in South West WA has caused you loss — financial, physical, or otherwise — you may be entitled to compensation. Our team offers a free, confidential case evaluation with no obligation to proceed. We will assess your situation and give you a clear picture of where you stand.
Yes. Fair Go Australia assists clients remotely across all of regional WA. You do not need to travel to Perth or attend any in-person meetings. Consultations take place by phone or video, and all documentation can be handled digitally. Regional location is no barrier to accessing specialist professional negligence representation.
To succeed in a professional negligence claim under the Civil Liability Act 2002 (WA), you need to establish four things: that the professional owed you a duty of care, that they breached that duty by falling below the standard expected of a competent practitioner, that the breach directly caused your loss, and that the loss is real and measurable. A free case evaluation will help you understand whether the facts of your situation satisfy these requirements.
It varies significantly. Many claims resolve through negotiation or mediation within six to eighteen months. Where a matter proceeds to trial in the Supreme Court of Western Australia, the process can take considerably longer. The complexity of the professional’s conduct, the volume of evidence, and the other party’s willingness to negotiate all affect the timeline. Your legal team will give you a realistic assessment once your matter is reviewed.
That uncertainty is entirely normal — and it is precisely what the free case evaluation is for. Many people who turn out to have strong, actionable claims initially had no idea whether their experience met the legal threshold. You do not need to reach a conclusion on your own before contacting us. We will review what happened and give you a clear, honest answer.
Our team assists clients across all of Western Australia, not just the South West. If you are based in another part of the state, we can still help.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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